Sales Operations Associate

Company Description

It's more than just water. It's FIJI Water. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water®. Sold in more than 60 countries. FIJI Water is known for its iconic square bottle and unique mineral profile.

Our FIJI Water team has an exciting opportunity for a Sales Operations Associate to join our growing organization. The Sales Operations team plays a critical role in setting our sales team up for success by delivering insights, reporting, and essential operational support. In this role, you will partner closely with Retail and On-Premise Account Owners to provide customized support for each account. The position is highly financial, data driven, and requires strong relationship management skills.

Job Description

• Full lifecycle management of promotional plans in our trade promotion management system (TPM)
  • Regular status and activity calls with Sales Account Executives
  • Promotional plan entry, rework, and edits
  • Validate volume forecast adjustments
  • Pricing discrepancies
  • Deduction and invoice resolution
• Manage customer portal requirements including:
  • Customer portal entry and deal management
  • Complete and submit sales administration forms including new item forms, cost change forms, and more
  • Promotional contracts
• Create and communicate promotional sell sheets
• Maintain comprehensive Standard Operating Procedures for assigned regions and customers
• Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform
• Oversee promotional spending activity by working with internal and external parties
• Investigate customer deductions and resolve short/outstanding customer payments
• Provide support to Sales Account Executives on key account updates and strategic changes during business unit sales planning meetings.
• Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals
• Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
• Attend up to 5 sales/team meetings per year (minimal overnight travel required)

Qualifications

• 1-3 years of experience in sales operations or account management preferred
• Proficiency with Microsoft Office (PowerPoint, Excel, Word)
• Ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment
• A highly detailed individual with a critical eye for accuracy
• Experience with clear verbal and written communication to efficiently share information
• An inquisitive problem solver and creative thinker who is comfortable utilizing analytical and quantitative skills
• A collaborative individual that feels comfortable working with a team but has the ability to work independently with strong time management and organization skills
• Experience with DemandTec a plus
• Experience with VIP/iDig a plus
• Strong appreciation for The Wonderful Company values and culture, especially related to health and wellness

Pay Range: $28-31/hour and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 bil