Staff Technical Program Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally, have 2.3 million IoT devices deployed globally, and collect more than 85 billion minutes of video footage and 4.6 trillion data points annually.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include: 

Best Place to Work by Built In 2022

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.

About the role:

The R&D Senior Program Manager is responsible for managing highly cross-functional and extremely complex strategic initiatives for the R&D organization at Samsara, such as launching new hardware products, building new partnership programs or rolling out new products, pricing packages. In this role you will partner closely with many teams, leaders and other program managers across Samsara, from R&D to Sales, Marketing and Finance. You will be proud to work on high-quality innovative products that are changing the world of physical operations and delivering real-life impact for our customers. The ideal candidate brings a unique blend of strong strategic and execution skills.

In this role, you will:

• Partner with and guide cross functional teams across product management, engineering, go-to-market, finance, program management and other functions, in order to drive execution of key strategic R&D programs, such as new product launches
• Establish complete end-to-end program plans with well-defined success criteria and effectively track success measures by systematically identifying issues and mitigating risks in a timely manner
• Spearhead and manage highly complex programs, with multiple projects and workstreams, by coordinating across many stakeholders and other program managers in order to create a well-coordinated, cohesive and comprehensive plan for such programs.
• Understand technical risks and guide cross-functional teams to find the optimum solution for our customers and our business priorities
• Drive effective cross-functional collaboration across R&D teams (Software, Firmware, Hardware) and Go-to-Market teams (Sales, Marketing, Customer Success), by ensuring continuous alignment on program objectives and success measures
• Create program communications plans that ensure visibility and transparency on program objectives and status, across all levels and organizations, including executive staff.
• Coordinate and collaborate with multiple stakeholders and program managers that are responsible for various program workstreams or sub-projects, in order to build top-level visibility for R&D’s most strategic programs, and be able to clearly represent the full program at the executive level.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for this role:

• 10+ years in technical program management in the tech industry, especially in B2B SaaS or hardware companies
• A natural problem solver and strategic thinker, who has a passion for creating a structured approach to solving complex problems, breaking down ambiguous problems and turning them into actionable solutions
• Highly organized with exceptional attention to detail, with an ability to prioritize and manage multiple cross-functional projects with constrained resources and tight deadlines
• Exceptional communication skills. Comfortable presenting to executives, internal stakeholders and external customers. Able to successfully adapt your style and leverage strong listening skills to inform your approach
• Ability to build strong relationships with cross-functional partners and senior leadership across Product, Engineering, Finance, Sales, Customer Success, and Marketi