Sales Executive

This is a remote position.

Schedule:

• 40 hours per week
  
• Monday to Friday, 9AM to 6PM Collaroy Plateau NSW
  
• Including a 1 hour unpaid break
  
• Commissions will be provided for meeting targets
  

Client Timezone: AEST (Australian Eastern Standard Time)

Join a thriving premium health and wellness company that distributes cutting-edge products through over 2,000 health stores, pharmacies, and practitioner clinics across Australia. This established brand is at the forefront of the health industry, providing high-quality products that make a real difference in people’s lives. You’ll be working with a dynamic team that values excellence and is committed to exceptional customer experiences while driving sustainable growth in the wellness sector.

This exciting hybrid role combines the best of customer service excellence with proactive sales opportunities, offering variety and professional growth in the booming health and wellness industry. You’ll serve as the trusted voice of a premium brand, ensuring every customer interaction exceeds expectations while building meaningful relationships that drive revenue growth. This position offers commission opportunities for sales activities and the chance to work with innovative health products that genuinely improve people’s wellbeing.

• Deliver exceptional customer service for inbound inquiries, representing a premium health brand with professionalism and care
  
• Process customer orders with precision and attention to detail, ensuring seamless order fulfillment
  
• Coordinate shipping logistics and resolve any delivery-related concerns promptly
  
• Handle customer inquiries about order status, invoicing, and billing with expertise and patience
  
• Resolve complex customer issues including billing discrepancies and product concerns
  
• Conduct warm, relationship-building calls to existing customers about exciting monthly specials and new product launches
  
• Maintain and strengthen customer relationships through proactive follow-up and personalized service
  
• Support sales initiatives through strategic customer engagement and cross-selling opportunities
  

• Proven experience in customer service and order processing environments
  
• Hands-on experience with CRM systems, particularly Pipedrive or similar platforms
  
• Exceptional English communication skills with a professional, friendly telephone manner
  
• Demonstrated ability to excel in both customer service and sales-oriented activities
  
• Background in sales support, telesales, or customer relationship management preferred
  
• Comfort with order management systems and inventory coordination
  
• Enthusiasm for health and wellness products and industry knowledge is a plus'
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Commissions
• Permanent work from home
  
• Immediate hiring