Seasonal Retail Associate

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Seasonal Retail Associate 

The Real Unreal - Grapevine, TX

Seasonal job begins October 2024 through the first week of January 2025

The Retail Sales Associate's primary goal is to assist visitors and customers of Meow Wolf's gift shop and provide an excellent level of customer service. This job entails using a POS to make sales, use a cash register and handle cash and provide change to customers. Meow Wolf's Retail Sales Associate also helps keep the gift shop clean, restocks items, and organizes storage areas, as well as assisting the gift shop team with special tasks that include data entry, compiling gift shop items for giveaways, and conducting inventory counts. The Retail Sales Associate will also need to maintain an in-depth knowledge of a wide variety of items being sold in the gift shop.

How you will do it…

• Welcome guests to the exhibition and/or gift shop and answer their questions

• Perform job responsibilities with a creative flair that elevates the exhibition narrative

• Deliver a memorable guest experience through exceptional customer service

• Monitor crowds and assist with crowd control to ensure the safety of guests and staff

• Remain knowledgeable on products offered and discuss available options

• Maintain in-stock and presentable conditions throughout the gift shop

• Process POS (point of sale) purchases and merchandise returns

• Receive product and stock the sales floor including: processing incoming shipments, merchandising products, re-stocking displays, etc.

• Comply with inventory control procedures

• Report emergencies to the manager

• Respond to injuries and emergencies appropriately

• Collaborate with other team members to create and maintain a pleasant environment for guests

To be successful in this role…

• A desire to work directly with and talk to the public.

• A welcoming demeanor.

• 19 years of age or older.

• Ability to learn point of sale systems.

• Ability to follow and enforce safety rules.

• Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays.

• Ability to maintain composure in stressful situations

• Ability to adapt to changes in a fast paced work environment

•  High school diploma or equivalent

•   At least one year of retail or customer service experience

It would be nice to have…

• An interest in the arts

• Dual language skills, especially but not limited to English and Spanish