Senior Manager & Team Leader, Commercial Bank Testing

Application Deadline:

06/12/2025

Address:

320 S Canal Street

Job Family Group:

Business Management

The Senior Manager, Commercial Bank Testing is a team leader role within the BMO Commercial Bank Headquarters Risk & Control group. Risk & Control group is responsible for leading 1st Line efforts, ensuring risks are identified, assessed, and managed within Bank policy and regulatory guidelines.

Applies in-depth/expert knowledge of risk management and internal controls related to Commercial business processes, underwriting and portfolio monitoring.  Leads and manages testing team.  Develops and maintains an effective internal operational control and data quality testing framework which defines how testing is implemented, executed, managed, monitored and reported across the Commercial Bank.  Writes operational control test scripts, executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards. Provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. 

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Provides advice and guidance on control effectiveness, program compliance and issue descriptions.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime subject matter expert for internal stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Analyzes data and information to provide insights and recommendations.
• Provides clear communication and leadership for the testing team and cascade to different levels.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Plans, leads & implements all applicable testing programs ensuring consistent, high quality practices/work and the achievement of business results.
• Manages testing execution resource planning and strategy.
• Works with partners for process consistency across execution teams.
• Provides guidelines and vision to assess and adapt current testing programs and develops new operational testing capabilities to ensure ongoing efficient & effective delivery.
• Provides input into the planning and implementation of operational programs.
• Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank.
• Understands the business/group strategy and develops and maintains knowledge of end to end processes.
• Develops knowledge related to program and/or area of specialty.
• Develops and maintains effective relationships with internal & external business partners/stakeholders to execute work and fulfill service delivery expectations.
• Participates in planning and implementation of operational testing programs and executes within required service level agreements and standards.
• Executes work t