Senior Associate - Investor Services

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

Verifies and leads AML/KYC reviews for both investor and investment levels using proprietary software, coordinating with onshore and offshore teams to meet client deadlines. Maintains detailed oversight of ongoing reviews, manages client communications, supports multiple Private Equity funds, and drives process improvements while ensuring accurate record keeping and team performance.

This position will work Eastern or Central Time Zone hours - successful candidates will be US based in the New York/New Jersey area, Chicago, Dallas, or Houston. 

What you’ll do

• You verify and lead AML/KYC reviews for both investor and investment levels, ensuring accuracy and timely completion using proprietary software.
• You coordinate with onshore and offshore teams to manage review workflows efficiently and maintain detailed oversight of all ongoing reviews.
• You support clients across multiple Private Equity funds, handling routine and ad-hoc information requests while maintaining professional communication with stakeholders.
• You oversee offshore resources daily, ensuring adherence to client processes and maintaining high operational standards.
• You assess and improve operational effectiveness, contributing to process development and ensuring proper record keeping across systems.

What we offer

• IQ-EQ offers a comprehensive benefits package designed to support employees' well-being and work-life balance. 
• Employees receive generous paid time off, including 4 weeks of PTO that increases over time, sick time and paid holidays, and financial wellness is supported through a 401(k) plan with a company match (subject to eligibility).
• Health benefits include medical, dental, vision, mental health support and additional ancillary insurance plans. 
• Additional benefits include paid parental leave and a hybrid work schedule, promoting both personal and professional fulfillment.
• The salary for this position will be dependent on experience and location ($72,000 - $100,000). 

Qualifications

• You have at least three years of experience in private equity, AML/KYC, or a related role within alternative asset investment firms.
• You possess strong analytical skills specific to AML/KYC and demonstrate exceptional attention to detail in high-volume work environments.
• You communicate professionally and effectively, especially in writing, and provide outstanding client service.
• You manage multiple priorities and deadlines, collaborate well in teams, and are open to giving and receiving constructive feedback.
• You are proficient in Microsoft Outlook, Excel, and Word, and have experience or interest in managing and training offshore resources.

Additional Information

Our commitment to you and the environment
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programs and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to