Service Account Coordinator

Company Description

Elevare Branding is a dynamic and forward-thinking marketing and brand development firm dedicated to delivering high-impact solutions for a diverse portfolio of clients. Our reputation is built on precision, creativity, operational excellence, and a commitment to quality in every detail of our work environment. We believe that a well-maintained, efficient workspace is fundamental to productivity and innovation.

Job Description

We are seeking a detail-oriented and client-focused Service Account Coordinator to join our Boston team. In this role, you will act as a key liaison between clients and internal departments, ensuring seamless communication, efficient project coordination, and exceptional service delivery.

The ideal candidate is organized, proactive, and capable of managing multiple accounts while maintaining high standards of professionalism and accuracy.

Responsibilities

• Serve as the primary point of contact for assigned client accounts

• Coordinate project timelines, deliverables, and internal resources

• Monitor account performance and ensure client satisfaction

• Prepare reports, documentation, and account updates

• Assist in resolving client inquiries and service-related matters

• Maintain accurate records and ensure compliance with company standards

• Support senior account managers with strategic initiatives

Qualifications

• Strong written and verbal communication skills

• Excellent organizational and time-management abilities

• Ability to manage multiple tasks and meet deadlines

• Professional demeanor with a client-first mindset

• Proficiency in Microsoft Office and general business software

• Analytical thinking and problem-solving capabilities

• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred

Additional Information

• Competitive salary ($49,000 – $53,000 annually)

• Professional growth opportunities and career advancement pathways

• Skill development through ongoing training and mentorship

• Collaborative and supportive work environment

• Full-time employment with long-term stability