92007 - Administrative Officer - Worle

Salary   £24,202 Number of jobs available   2 Detail of reserve list   12 Months Region   South West City/Town   Weston-super-Mare Building/Site   AVON & SOMERSET DIRECTOR'S OFFICE WSM, BS22 7BB Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location. Grade   AO Organisation Grade for MoJ   AO Post Type   Permanent Working Pattern   Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type   Operational Delivery Will the successful applicant have line manager responsibilities?   No Job description  

Proud to serve. Proud to keep justice going.

Our Administrative Officers within Criminal Fines Collection and Enforcement (Enforcement) provide excellent administrative support and decision-making to recover criminal fines and financial penalties imposed by the Courts.

About us

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role                                     

HMCTS use a variety of means to ensure the recovery of criminal fines and financial penalties and do everything within our powers to trace those who do not pay.

You will be responsible for creating and updating records on an in-house computer system and will contact relevant parties to give advice on the completion of forms or court procedures and provide excellent customer service. You will make decisions on the most effective method of enforcement, for example, money can be deducted from an offender's earnings or benefits. Other compliance actions include the use of telephone and text message chasing and tracing tools. Warrants can also be issued instructing approved enforcement agents to seize and sell goods belonging to the offender.

You will have the confidence to engage with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions.

Your skills and experience                     

• Resilient, resourceful and adaptable
• Friendly and approachable manner with excellent customer service skills.

• Ability to multitask, whilst working in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent organisational skills and a strong ability to prioritise workloads
• Can thrive in an environment that is changing constantly

For a full job description, please read supporting document 1 included below before applying.

Further details: