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The Manager, Learning Design uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Manager, Learning Design works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

               

The Manager, Learning Design will lead a team of Dynamic Learning Professionals, while executing on the strategy of the Medicaid Learning and Talent development team.  In this role you will lead, develop and manage performance of the team.  You will be partnering across the Medicaid Department Leaders to determine needs assessments and alignment of work and establishing goals.

 

Role Overview:

 

• Analyzes learning needs and partners with subject matter experts to provide input for course content.
• Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
• Ensures course materials are current and relevant to training needs.
• Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
• Provides instruction and guidance to Facilitators.
• Knows how to use social media and collaborative tools to facilitate learning.
• Decisions are typically related to alignment of work, program expectation deadlines and performance and people management.
• Requires cross departmental collaboration and conducts briefings and area meetings; maintains frequent contact with other managers across the department.
• Must be passionate about contributing to an organization focused on continuously improving associate experiences.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's Degree or equivalent experience
• 6 or more years of Learning or Consulting Experience
• 2 or more years of management/supervisory experience with direct reports
• Experience working in a consumer centric company leading the learning function or similar function
• Demonstrated capability leading teams and developing and maintaining a dynamic and high performing team culture.
• Progressive business and data analytics experience with a focus on learning strategies and adult learning theories
• If located in Louisville, KY, the expectation would be to work a Hybrid work style

Preferred Qualifications

• Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
• Work experience in a health care and / or Managed Care setting

Additional Information

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor.  This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive an email correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. (please be sure to check your spam or junk folders often to ensure communication isn’t missed) If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided.  Expect this type of interview to last anywher