Director, NA Surgery Transcend Commercial

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is hiring for a Director, NA Surgery Transcend Commerical – Johnson & Johnson MedTech Surgery to join our team located in Raritan, New Jersey.

Modernizing our commercial model, including systems and data ecosystem, is a critical growth accelerator for J&J MedTech Surgery. The Director, Transcend Commercial lead represents Surgery MedTech NA for all relevant Commercial functions on TranSCend for NA OTC, and ensures successful go lives appropriately meet business needs. Scope includes US & Canada WC, BIO, EN, EM, Monarch & Mentor business platforms and will help enable Polyphonic and OTTAVA as well. The position will reside within the Digital & Commercial Innovation team and serve work with and coordinate SMEs across functions.

Role scope includes:

·       Organize and guide SMEs and cross-functional teams to drive commercial readiness through flawless execution for Surgery.

·       Verify effective and efficient operations and find opportunities for process improvement, delivering on Surgery commercial needs in deployment plan.

·       Represent Commercial needs and prioritize design and build objects, accept working software, and serve as DRI for the governance and development of respective Commercial processes across Surgery.

• Collaborate with the Sr Director Transcend NA OTC lead aligning on Commercial business processes.

• Collaborate with Commercial IT, Data Strategies/Engineering, Butterfly program leads to assess the full ecosystem impact and define optimal end-state solutions, including interdependencies with Butterfly Commercial processes.

• Lead continuity of Commercial processes: Commercial related data (Sales Rep Alignment, Sales policies, Surgeon ID), Contracting, Ecosystem impacts sign off on operational readiness for cutover. Ensure inputs/outputs (e.g. commercial reporting, business processes) into TranSCend program are intact as part of transition.

• Primary cross-functional teams and stakeholders include: Commercial Operations, Commercial Leadership, Data Strategies, Commercial Operations, Supply Chain, Customer Service, Finance, Commercial Field Sales Organization, Key Account Management, Contract strategy & execution, Distribution Channels, Contract Solutions (HCS), Butterfly program, among others

• Define the timeline and interdependencies/critical path associated with the implementation of customer impacting items, Lead discussions on risks/mitigations/alternatives with a broad group of cross-functional teams.

• Report operational key performance indicators to the executive dashboard and co‑sign Go/No‑Go readiness gates with Digital and Commercial leaders.

• Responsible for planning in coordination with Transcend program leadership – to include ensuring key SME resources are identified and engaged to guide timely, critical inputs and validation.

• Collaborate with Transcend program leadership and various program resources regarding commercial impacts, plans, and approaches to drive program deployment and enable business continuity.

Qualifications

• Bachelor's degree required

• 12+ years of experience within MedTech Commercial Processes

• 10+ years people management experience

• Ability to drive alignment and address issues across multiple parties wit