Staff Product Manager, Search & Discovery

Company Description

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Job Description

About the role

Product Managers at Shopify manage the entire lifecycle of a product (or group of products) by leading multidisciplinary teams and providing centralized vision, knowledge, and direction in alignment with Shopify's goals.

The Search & Discovery pillar focused on making it easy and delightful for businesses to help their customers discover relevant products. We are looking for a Staff Product Manager who is passionate about search to lead the end-to-end Search product.

What you’ll do: 

• Define long-term product strategy for consumer search and identify new problems and opportunities where Search can be leveraged at Shopify.

• Be responsible for the search infrastructure (search index, query understanding) to meet performance requirements.

• Be a leading voice in the company for industry search and machine learning trends, and how those can be applied into an actionable roadmap. 

• Collaborate with and inspire machine learning engineering, data, UX, and other teams to create compelling technical patterns, design systems, and shared features.

• Deeply understand customer needs and advocate for future customers.

• Continuously build trust and improve the team and product.

• Ensure timely delivery of assigned work.

• Maintain high standards of quality.

• Take ownership of the success and quality of your products.

• Drive cross-functional and cross-discipline stakeholder alignment.

• Demonstrate good judgment and accuracy in decision-making.

• Embrace accountability for the products you develop and understand their impact through customer feedback.

• Play a key role in solving the most challenging aspects of your projects.

• Simplify processes to enable others to work more efficiently.

Qualifications

• Strong technical background in search & machine learning, including a deep understanding of algorithms used.

• Strong data analysis background with experience leading experiment-driven products.

• Experience as a Technical Product Manager at modern tech, consumer-facing app, and/or SaaS companies.

• Experience leading the definition, building, and shipping of complex technical products at scale. 

• Experience creating long-term product strategy and defining success metrics for your product areas.

• Genuine user empathy and passion for solving their most complex problems with the products you ship.

• Skills to drive ‘build, partner, or acquire’ decisions for your product area.

• ​​​​​​Experience providing feedback and inputs in technical and architectural design.

• The ability to distill technical concepts to business users and vice versa.

• An entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done.

• Experience influencing key technical and non-technical stakeholders, driving buy-in for your ideas, and telling exceptional stories around why and what product you are building.

• A talent for storytelling.

It would be nice if you have:

• Experience building and maturing platforms with multiple end consumers (clients, developers, internal teams, etc.)<