Senior Software Engineer

About this role:

Wells Fargo is seeking a Senior Software Engineer in the Digital Technology and Innovation space. We are adding a new member to the Site Reliability Engineering team that looks over account openings for various LOBs including but not limited to Credit Cards, Deposits, Personal Lending, and Small Business cards. For this role, the team member will work with peers in the US and abroad to monitor traffic, create dashboards, use AI to look for patterns of irregular or malicious activity, help engineers find root cause of defects, analyze any customer impact, assist with regulatory / controls asks, and understand various account opening flows.

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact

• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines

• Design, code, test, debug, and document for projects and programs

• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors

• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

• Lead projects, teams, or serve as a peer mentor

• Identifying opportunities to adopt to new technologies while improving the efficiency by removing toil and continues to drive efficiency & optimization. 

• Proactive monitoring of app performance through App dashboards, App dynamics & Dynatrace etc.

• Represent Platform engineering teams during production outages and collaborate with engineering teams to resolve production outages. Collaborate with stake holders across engineering function to own/derive RCA & work towards permanent resolution. 

• Plan, support, execute and comply with governance programs/processes in support of a strong control environment in your functional area. Leverage process documentation to improve operational controls and identify and remediate process deficiencies. 

• Proactively identify, communicate, mitigate and escalate risk originating from non-compliance of processes, operational errors, and data integrity issues in all applicable processes.

• Responsible for working with Engineering teams to maintain the SLAs & SLOs. Constantly looking out for opportunities to improve platform metrics & communicate the same to stakeholders.

Required Qualifications, US:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of App Performance monitoring experience with Splunk

• 4+ years of Relational database experience

• 4+ years of SQL experience

• 4+ years of Microservices, SOAP, REST experience

• 2+ years’ experience with PCF, GCP, AWS, or Azure

Desired Qualifications:

• 2+ years FinTech experience

• Cloud certification(s)

• Strong & relevant experience in supporting Web/API platforms built using Java/JavaScript Stack (Spring/Spring boot, JavaScript -Angular/React)

• Proficiency in dealing with Legacy infrastructure along with cloud infrastructure (on prem & 3rd party) such as PCF or Azure.

• Working knowledge of APM tools such as ELK, Grafana, Prometheus etc.

• Working knowledge of Unix, Linux, DG queries, Postman

Job Expectations:

• Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

• This position offers a hybrid work schedule (3 days in offce/2 days remote)

• Willing to come into the office (approved locations) as and when needed by the team

• Relocation assistance is not