Compliance and Operational Risk Testing Analyst Senior - Information Security and Corporate Functions

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are seeking a highly skilled Compliance and Operational Risk Testing Analyst Senior – Information Security and Corporate Functions   to join our team. This role is responsible for executing and enhancing technology-focused risk and compliance testing programs to ensure a strong and effective control environment across the organization. The ideal candidate brings 8+ years of experience in financial services, including internal/external audit, operational risk/compliance testing, quality assurance, and technology audit experience. They will leverage deep knowledge of NIST frameworks and operational risk principles to design, assess, and improve the effectiveness of controls, while translating complex technical findings into clear, actionable insights for stakeholders at all levels.

The successful candidate will possess a CISSP, CISA, CISM or other relatable certification or designation and demonstrate advanced expertise in control design and testing. This individual excels in communication and presentation, with the ability to influence stakeholders and drive alignment across teams. Exceptional attention to detail and analytical mindset are critical for success in this role. Experience in technology auditing within large financial institutions or consulting firms is highly valued, and candidates with U.S. military experience or military-affiliated backgrounds are strongly encouraged to apply.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is to be based in Charlotte, NC

Relocation assistance is not available for this position.

What you'll do:

• Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.
• Serves as subject matter expert managing all aspects of a compliance and operational risk test from end to end.
• Conducts independent testing to assess operational and compliance risk mitigation.
• Prepares detailed and objective work papers to support conclusions.
• Reviews issues and findings of team members to provide effective challenge and continuous improvement of supporting documentation.
• Performs complex qualitative analysis of testing data and develops reports and recommendations for business partners.
• Identifies potential process and control weaknesses and makes recommendations to remediate issues.
• Serves as a resource to team members on escalated issues.
• Builds, develops, and maintains relationships with business and internal control partners (Audit, Risk & Compliance, Legal) to facilitate collaboration between all lines of defense for testing.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

Experiences that will support your success:

• 6  years of relevant experience in the financial services industry, including internal/external audit, operational risk/compliance testing, or quality assurance
• Proven experience interpreting and applying NIST frameworks and operational risk principles
• Advanced expertise in designing and assessing the operational effectiveness of controls
• Demonstrated ability to communicate complex concepts clearly and effectively across all levels of management
• Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• CISSP, CISA, CISM or other relatable certification or designation 
• Strong communication and presentation skills, with the ability to influence stakeholders

What sets you apart:

• U.S. military experience through active service or as a military spouse/domestic partner
• Technology audit experience within a large financial institution or consulting firm
• Previous security-in-depth or cybersecurity engineering/administration experience
• Pr