Workers' Compensation Human Resources Assistant

Location: Augusta,Maine,United States

BUREAU OF HUMAN RESOURCES

OFFICE OF EMPLOYEE HEALTH AND WELLNESS, WORKERS' COMPENSATION

-Anticipated Vacancy-

Opening Date: May 5, 2025

Closing Date:  May 19, 2025

Job Class Code: 0458
Grade: 17
Salary: $20.07 - $27.61/Hourly
Position Number: 004400324

Help join our mission to make the State of Maine, THE Employer of Choice!

JOB DESCRIPTION 

The Office of Employee Health & Wellness, Workers’ Compensation is responsible for the overall management of the State’s self-insured workers’ compensation program. Through comprehensive partnerships and initiatives, we assist in the prevention of workplace injuries and provide the necessary services such as medical care and compensation to injured State of Maine employees. 

This position provides support to a fast-paced office working in receiving, retrieving, processing, tracking, and maintaining records on workers’ compensation claims.  This is done primarily by entering collected data into an information system.  The position involves regular contact with injured workers and other partners.  Work is performed under limited supervision.

DUTIES INCLUDE BUT NOT LIMITED TO:

• Processing First Reports of Injuries, including interviewing injured employees.
• Preparing other workers’ compensation Board forms.
• Representing OWC by supporting claims for assigned departments.
• Providing administrative support.
• Participating in meetings and projects as assigned.
• Receiving, processing, tracking, and maintaining records on workers’ compensation claims.
• Reviewing bills, authorizing payments and entering bill information into the workers’ compensation database system.
• Issuing timely payments and approving reimbursement requests.
• Resolving billing issues/questions.
• Processing pharmacy requests.
• Conducting research utilizing various computer data bases, manuals and case files in order to respond to questions, resolving problems or providing needed information.

MINIMUM QUALIFICATIONS

• Education, training, and/or experience which provides a basic knowledge and understanding of human resource functions.
• Preference will be given to applicants with experience in workers’ compensation. 

If you have these key skills, please apply!

• Ability to prioritize and adapt to shifting priorities.
• Knowledge of Microsoft Office desktop applications (e.g., Word, Power Point & Excel).
• Knowledge of workers' compensation procedures and practices.
• Strong organizational skills.
• Keen attention to detail and accuracy.
• Ability to document critical financial transactions accurately.
• Ability to organize well, multi-task and handle a variety of competing priorities and deadlines.
• Ability to gather information and analyze results from multiple data sources.
• Ability to understand and apply policies and procedures.
• Ability to verify, code, and reconcile data on standard documents.
• Ability to work and plan independently.
• Ability to establish and maintain effective working relationships (internal and external).
• Ability to communicate clearly and effectively (verbal and written).

Why You'll Love Working with Us...

We're thrilled you're interested in the position we're offering! We are proud to provide tools and services to our employee population to get them back to work they love. What makes us really stand out? Well, besides being passionate about our mission and our dedication to our employee population, we also support programs such as work station ergonomics and the return-to-work program. So, if you're looking for a hardworking, supportive, and fun-loving team to thrive with, look no further than us.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody