Senior Deductions Analyst

Company Description

Why Bosch?
Our strategic objective is to create connected solutions, improving the quality of life worldwide.
What’s important to us?

• Make Your Mark: Give your job a meaning, with solutions “Invented for Life”
• Shape Tomorrow’s World: The future offers many opportunities. Be the first to take advantage of them.
• Find Your Place: You know how you can work best. We offer the conditions you need.
• Balance Your Life: Make your job match your lifestyle. We provide you with individual support.
• Walk The Talk: Where you are – our team spirit is with you.
• Discover New Directions: You way might change – we will stay by your side.
• Be Yourself: Your diversity makes us special. Enrich us with your own unique personality.
• Pay It Forward: We love our business and our environment. Let’s save them both for future generations.

Welcome to a place where your ideas lead to something big.
Welcome to Bosch.

Job Description

SUMMARY:

The Senior Deductions Analyst role is primarily responsible for resolving disputes and deductions for complex/critical customer accounts in the US and Canada. The role requires a high degree of independent problem solving and analytical analysis. The Sr. Deductions Analyst will act as a team lead to train and mentor other members of the Deductions Team.
***This position may sit at the following Bosch sites: Fairport, NY, Oakbrook, IL, Mt. Prospect, IL, or Londonderry, NH

Remote/Hybrid work environment (Once per week in the office)

PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

Major Duties of Deductions Analyst:
• Research and analyze customer deductions and disputed invoices
• Partner with internal and external customers to determine validity of claims
• Submit claims and backup for credit through appropriate approval channels
• Dispute and provide supporting documentation of invalid deductions to customers and collections team
• Coordinate and follow up with internal teams to minimize deduction resolution time
• Reconcile open deductions and related credits on customer accounts
• Provide regular reporting on aged and material deductions
• Identify trends and escalate recurring issues
• Suggest process improvement opportunities
• Work across business units to develop efficiencies and best practices
• Special projects and ad-hoc requests as needed
• Act as business partner to business units
• Support internal team members with escalation topics

Qualifications

Basic Qualifications: 

• Bachelor's degree in Accounting, Finance, or Business
• 3+ years of experience with accounting and/or AR processes
• 3+ years of SAP experience
• 3+ years of Excel experience (Vlookups, Pivot tables, Etc.)

Preferred Qualifications: 

• Strong interpersonal skills and the ability to work with a broad range of people including staff, senior management, and customers - prior team lead experience a plus
• Exercises discretion and independent judgment with respect to matters of significance
• Be able to effectively cope with change and ambiguity
• Can solve problems with minimal direction, apply guidelines, and interpret information as needed. Due to the confidentiality of the work at the functions of this position, a good business acumen and confidentiality is highly expected
• In-depth understanding of entire MS Office suite and data analytic tools like Power BI
• A curious mind that can stay up to date with advancements in digital trends and automation applications in new digital era
• Professional level verbal and written communications skills
• Strong organizational & time management skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Must be able to meet deadlines in a fast-paced quickly changing environment

Additional Information

• By choice, we are committed to a diverse workforce – EOE/Protected Veteran/Disabled.
• Bosch is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)
• To be the first to hear about relevant news, events and job opportunities, sign up for the appropriate Bosch Insider Community (Talent Network) below.
• Technical Community

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