Application Administrator IT Analyst – Business Applications

Job Family:

IT Architecture/Cloud

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

• Configure, administer, and support internal business applications in alignment with Guidehouse standards for security, governance, and performance
• Provide Tier 1 / Tier 2 support for end users, including troubleshooting application, software, and basic system issues
• Assist with support and maintenance of enterprise systems, including ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics, Workday, Deltek Costpoint, Deltek Replicon)
• Customize application features, workflows, forms, and role‑based access to support business processes
• Support user access requests, account setup, and basic security permissions
• Leverage low‑code / no‑code platforms, automation tools, and AI‑enabled features to streamline workflows and reduce manual effort
• Partner with business users to gather requirements, document use cases, and translate needs into effective application configurations
• Assist with testing, upgrades, releases, deployments, and change management activities
• Document incidents, resolutions, configurations, and standard operating procedures
• Participate in data validation, basic reporting, and application optimization initiatives
• Coordinate with vendors or internal technology teams to escalate and resolve issues as needed
• Support training efforts and help users adopt new systems or features
• Operate with professionalism, attention to detail, and collaboration in a fast‑paced, team‑oriented environment

What You Will Need:

• Requires a University Degree and minimum 0-2 years of prior relevant experience OR 4 years of relevant experience in lieu of degree
• Strong interest in enterprise technology, business applications, and process improvement
• Foundational understanding of:
  • Application administration and configuration concepts
  • IT fundamentals such as operating systems, networking, or databases
  • Data structures, basic SQL, or reporting concepts
• Strong analytical, problem‑solving, and organizational skills
• Clear written and verbal communication skills, with the ability to work effectively with technical and non‑technical users
• Demonstrated professionalism, accountability, and willingness to learn

What Would Be Nice To Have:

• Degree in Information Technology, Computer Science, Information Systems, Management Information Systems, or a related field (or equivalent experience)
• Exposure to ERP systems (SAP, Oracle, Microsoft Dynamics, Workday, Deltek, etc.) through coursework, internships, or projects
• Experience or exposure to low‑code / no‑code platforms (e.g., Microsoft Power Platform, ServiceNow, Appian, Mendix)
• Familiarity with workflow, automation, or business process tools
• Exposure to AI‑enabled capabilities such as copilots, chatbots, or intelligent automation
• Basic scripting or programming experience (Python, JavaScript, PowerShell)
• Familiarity with IT service management or ticketing tools
• Interest in enterprise systems, business applications, or IT consulting

The annual salary range for this position is $51,000.00-$85,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employ