Director, Operations

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and WeBull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Los Angeles, Portland, and Belfast. 

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
• 2021 Most Innovative Companies - presented by Fast Company
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

This is a unique opportunity to work with company leadership and experts in Operations teams as we continue to disrupt and innovate within the industry. Along with functional ownership of Operations teams, Apex is looking for a Director, Operations that is eager to work on improving processes beyond their own remit. You will need to have the ability to communicate effectively with senior members of the various business units of the firm, as well as Sales and Product / Technology teams. The successful candidate must demonstrate the highest professional behavior, drive, commitment, strong business and technical expertise, and superior industry knowledge.

Responsibilities:

• Engage with experts to build deep understanding of the Apex business and processes
• Provide supervisory support to Operations teams
• Act as a point of expertise and escalation to peers, company leadership and junior team members
• Establish team goals and measures of success
• Challenge the status quo and drive continuous improvement within the department
• Help the Product team design tools and business logic needed to optimize client experience and service automation
• Work collaboratively within Operations and with Sales, Product, Risk, Compliance, Legal and Technology
• Ensure team deadlines are met and deliverables are of a high standard
• Communicate updates across the organization for transparency and information-sharing
• Display enthusiasm and self-motivation to overcome obstacles and demonstrate a positive approach in the face of difficulty while encouraging the same approach in others

Qualifications:

• 7 + financial services experience supporting institutional or retail clients
• 5 + years Broker Dealer or custodian bank experience, in a management capacity
• FINRA Series 7 or Series 99 License required
• Extensive knowledge of trade and position lifecycle
• Equities and Options experience and knowledge
• Experience in industry engagement
• Client service experience

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