Product Development Specialist

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide.
Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.
The Product Development Specialist will work with all business areas to facilitate and coordinate the implementation of new loan programs and products.  They will ensure all business area needs, including systems needs, are met at time of program/product rollout.  Additionally, the Product Development Specialist will maintain loan program guidelines and may develop additional responsibilities including investor relationships, liaison with Fannie Mae and Freddie Mac, Mortgage Insurance Companies and other Secondary Market functions.  The Product Development Specialist will report to the SVP of Secondary Marketing who is responsible for product development.

Responsibilites and Duties

• Researching: Analyzing industry trends and business needs and identifying product opportunities
• Collaborating: Working with a project manager and various business units to define product features and scope
• Designing: Developing program requirements and product features and documenting program requirements
• Evaluating: Reviewing product performance, pricing, and competitive comparisons
• Presenting: Sharing findings with senior management
• Work with (interview) business area leaders to determine new product impact to each area
• Work with business area leaders to identify specific tasks and any system requirements that will be needed to rollout each new product
• Work with a shared-resource project manager to establish product rollout timeline (based on analysis of business area needs and system enhancement requirements)

Required Skills

• Ability to assess, prioritize and address competing product development requests
• Ability to develop and cultivate working relationships with internal and external business to business customers
• Experience with 1-4 unit residential mortgage lending programs and underwriting requirements including Fannie Mae, Freddie Mac, and non-agency investors.
• Strong analytical skills
• Technical writing skills

Education/Experience

• Bachelor’s degree in business, economics, or a related field
• 3+ years as a mortgage product specialist or related position
• Proficiency with computer systems including MS Office (Word, Excel, and Outlook) 

Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment. Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza's workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza's workforce. Plaza's employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza's employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.
This information is provided by Plaza Home Mortgage, Inc. as a courtesy to its mortgage professional clients and the public and is meant for instructional purposes only. None of the information provided is intended to be legal advice in any context. Plaza does not guarantee, warrant, ensure or promise that information provided is accurate. Terms and conditions of programs and guidelines are subject to change at any time without notice. Any unauthorized use or distribution of this information is strictly prohibited. This is not a commitment to lend. ® 2024 Plaza Home Mortgage, Inc. Plaza Home Mortgage and the Plaza Home Mortgage logo are registered trademarks of Plaza Home Mortgage, Inc. All other trademarks are the property of their respective owners. All rights reserved. Plaza Home Mortgage, Inc. is an Equal Housing Lender. Plaza NMLS 2113
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