Chargeback & Fraud Analyst

<div class="content-intro"><p>Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: <strong><em>“To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”</em></strong></p></div><h1>Breeze is hiring- join us!</h1> <p>The Chargeback and Fraud Analyst within Fleet and Treasury supports a team tasked with executing on critical capital, financing, and strategic decisions to support the growth of Breeze Airways.&nbsp; The incumbent will be involved in liquidity management and revenue protection, customer payments processing, fraud detection and reconciliation, and special projects as required by the team. As part of the Fleet and Treasury team, they will get a view into how the growing balance sheet of a start-up airline is managed efficiently and effectively.</p> <h2>Here's what you'll do</h2> <ul> <li>Review, investigate and respond to chargeback claims by researching transactions and gathering compelling evidence to maximize dispute win rates</li> <li>Monitor chargeback trends and conduct analysis to identify root causes</li> <li>Maintain compliance with card network rules and acquiring bank requirements</li> <li>Monitor transactions for fraudulent activity, making informed approval or decline decisions</li> <li>Identify patterns and implement fraud detection strategies, support fraud rule tuning, and liaising with third-party fraud vendors as needed</li> <li>Partner with internal teams to resolve chargeback and fraud related issues, improve current processes and establish best practices across the organization</li> <li>Assist with customer payment processing reconciliations and dispute resolution</li> <li>Prepare standard monthly reports</li> <li>Other duties and responsibilities as determined by the senior executive team</li> <li>Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence</li> </ul> <h2>Here's what you'll need to be successful</h2> <h3>Minimum Qualifications</h3> <ul> <li>3-6 years’ working experience in dispute processing, financial operations, or fraud prevention</li> <li>Strong attention to detail, organization, and time management skills</li> <li>Self-starter must have a positive attitude and strong desire for success</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Bachelor’s degree in Accounting, Finance, Analytics or other related fiel