Senior Manager, Communications

Job Summary

Chatham is a technology and advisory firm whose capital markets execution, accounting, and reporting solutions help asset managers and institutional users of debt optimize and execute their capital markets strategy. Through a seamless ecosystem of solutions, where unbiased human insight meets technology, we distill complexity into a clear, independent POV that delivers indispensable value for our clients. We are their unbiased, candid partner, advocating for their best interests and ensuring they get the most precise, efficient, and effective solutions possible to cut the most direct path to their goals.

Reporting to and working closely with our CMO (and defacto Head of Corporate Communications), the Senior Manager, Communications will lead and manage the organization's communication strategy, both internally and externally to oversee the flow of information, ensuring it aligns with the organization's purpose, principles, brand, and strategic objectives. This role involves building and maintaining relationships with key stakeholders, including media, industry analysts, employees, and the public, to enhance brand awareness and help shape perceptions.

Duties and Responsibilities

Chatham is committed to providing reasonable accommodations to qualified individuals with disabilities, so all essential job functions can be performed with or without accommodation.

• Develop and implement strategic communications plans: In partnership with the CMO, create, and then execute a comprehensive communication plan that outlines objectives, target audiences, key messages, communication channels, and evaluation methods.
• Manage public relations: Oversee and direct Chatham’s PR agency to ensure we are building and maintaining strong relationships with journalists, reporters, and other media contacts and achieving external communication goals. Manage media inquiries and interviews.
• Maintain communications alignment: Manage internal and external communications to ensure consistent messaging and brand image. Work with designated spokespersons to ensure alignment and consistent delivery of key messages.
• Oversee communications creation and distribution: Develop, write, and edit various internal and external communication materials such as press releases, newsletters, website content, social media posts, and marketing collateral. Work with creative team on graphic and digital design within brand guidelines. Ensure timely distribution of communications through a variety of channels and platforms.
• Manage digital communications: Externally, oversee the corporate comms and employer brand aspects of Chatham's website, social media presence, and other digital platforms, ensuring content is current, engaging, consistent with branding guidelines and aligned to communications objectives. Internally, drive our digital communications strategy (across Teams and other relevant platforms), to ensure relevant information is timely, accessible, and consumed by all.
• Drive internal communications: In partnership with the CMO, develop, and then execute internal communication strategies and campaigns to keep employees informed, aligned, and engaged around strategic initiatives. Serve as primary liaison to our HR team, to capture upfront input and ensure ongoing alignment. Collaborate with different departments to gather information and ensure accurate and timely communication. Prepare and distribute internal communications, including emails, executive communications, newsletters and presentations for employees and stakeholders.
• Plan and manage communications/public relations campaigns and events: Organize, coordinate and manage events like press conferences, media or analyst briefings, executive speaking engagements, and other public appearances; develop and execute campaigns to promote the company’s image and initiatives.
• Manage crisis communications: In partnership with CMO, develop and implement crisis communication plans to effectively address negative situations and protect the organization's reputation. Provide adept crisis communication support, ensuring clear and compelling messaging.
• Track, evaluate and continuously improve communication efforts: Monitor and analyze communication metrics to assess effectiveness and identify areas for improvement.
• [Future; as team grows] Lead and mentor the communications team: Provide guidance, support, and development opportunities for communications staff.

  Required Skills and Abilities

• Strong understanding of corporate communication principles, media relations, public relations and crisis