Software Product Manager (overlap)

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The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Technical 407

Pay Range: $105,600.00 - $158,400.00

Job Description

The Software Product Manager position at WGU is the entry level technical product position. The expectation is not that you have mastered the product management experience, but that you have the raw materials to become a great product manager. You will work closely with a senior-level product manager to learn how to conduct research and extract the right insights from the data. You will learn about the strategy of the product and the goals of the business. Such collaborative work will help prepare you to contribute to the team's roadmap, gain alignment across the organization, and become well-versed in the product vision and strategy.
We value the experience being proactive and innovative in past projects – as well as a knack for leadership, design, and strategic problem solving. We look for entrepreneurial individuals with strong technical understanding, product sense, analytical ability, clear communication skills and who are results oriented.
We look for candidates who can demonstrate a history of delivering outcomes through a partnership with design, engineering and the business. Someone who, as an excellent storyteller, can represent the interests of the users they serve and influence teams to generate the outcomes that resolve their most pressing problems. We look for candidates who are collaborative by nature, empathetic to users, and are most likely to garner the trust of the stakeholders they serve.

 

The Software Product Manager II delivers value and outcomes to the business through partnership with designers, engineers, and business stakeholders. They will collaborate with a cross-functional team and product peers to develop strategic product roadmaps that ensure a holistic end-to-end user experience within the ServiceNow platform and associated technologies. ServiceNow is widely used across the university and is core to many of our processes and workflows. The Software Product Manager II will build business cases through product discovery, translate insights into solutions, and develop release strategies. They will measure and report on the efficacy of initiatives and develop action plans accordingly. The Software Product Manager II will be an excellent storyteller who represents the interests of the users they serve and influences teams to generate the outcomes that resolve their most pressing problems.

Responsibilities

Primary Responsibilities

· Works in an agile environment fulfilling the role of Product Owner and continuously refines and prioritizes the backlog. Balances stakeholder priorities with product health needs to maximize value and minimize risk.

· Engages a cross-functional team of stakeholders, end-users, engineers, UX designers, and Product & Portfolio leaders to understand the problems to solve, inform the product vision, and define software product requirements.

· Participates in the creation of and delivers on the software product roadmap and supports the communication of the roadmap to both stakeholders and the delivery team.

· Collaborates with the Scrum team to translate the product roadmap into well-defined features and a deep product backlog of sprint-ready user stories with clear acceptance criteria to deliver on the roadmap.

· Participates and presents in planning activities and steering committees as needed.

· Defines and surfaces risks, assumptions, and trade-offs associated with product features to guide prioritization decisions.

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