Staff Technical Program Manager

Who We Are

Baton is seeking ambitious individuals who desire the autonomy and agility of a startup environment combined with the backing, power, reach, and stability of a highly respected logistics industry giant.

Baton is the Silicon Valley-based technology innovation lab for Ryder, a leading logistics company that owns 260k trucks and manages $7.4B of freight.

Prior to the September 2022 acquisition, Baton was a venture-backed start-up that operated a fleet of trucks and hung out at truck stops to truly understand the challenges at hand.

The Problem We’re Solving

Our mission is to eliminate supply chain waste by creating a digital platform to manage freight and eliminate supply chain waste.

There are 500 million hours wasted in trucking each year, over 3 billion gallons of fuel wasted per year from trucks idling, and 1 in 5 trucks on the road driving empty at any given point. This has a massive impact on the environment, the lives of millions of drivers, and ultimately, the cost of goods that we all pay. Baton is fixing that, and you will too through the impactful work you’ll do here.

Role Staff Technical Program Manager

Location Hayes Valley, San Francisco, CA

Basic Job Details

Office days: Tuesday, Wednesday, Thursday

Work from home days: Monday and Friday

Job type: Full time

Job Description

We are seeking an experienced Staff Technical Program Manager to accelerate our technical execution and delivery across various projects. This role will enhance our Engineering and Product teams by providing strategic project management, facilitating cross-functional collaboration, mitigating risks, resolving issues, and continuously improving processes to ensure timely and high-quality product delivery.

The ideal candidate will serve as the reliable source of truth on the health and status of our programs, consistently delivering clear updates to stakeholders and sponsors. They will also connect different teams by managing dependencies and leading the resolution of issues that arise between teams.

This position requires the ability to align cross-functional stakeholders, ensuring decisions that are beneficial for both the business and the team. A strong technical aptitude is necessary to build trust and credibility. The successful candidate will excel in promoting collaboration and ensuring that projects are completed on schedule and meet high-quality standards.

Responsibilities

• Leads planning, execution, and delivery of strategic, cross-functional programs
• Builds holistic plans incorporating dependencies, key deliverables and milestones, and risk mitigation to ensure a strong foundation for programs
• Drives all aspects of program management (planning, data gathering, analysis, communication, risk management and mitigation, status tracking and reporting, implementation, monitoring, execution, to successfully carry out the initiative/program
• Influences and collaborates across organizations within the company, including engineering, product, security, legal, compliance, finance, and go-to-market to effectively build commitment with delivery teams, negotiate competing requirements, ensure alignment and program progress, and improve processes
• Effectively communicates program plans as well as risks and issues to all stakeholders and sponsors

Required Qualifications

• Proven experience in managing complex, Multi-Domain Projects
• Strong verbal communication skills to navigate Stakeholders
• Proficient in aligning Stakeholders and ensuring requirements are clear and understood
• Enough technical depth to manage critical Technology Programs

Preferred Qualifications

• A strong blend of technical expertise along with cross functional management experience
• 4-5 years of engineering management experience, or 2-3 years as a staff engineer
• If work experience is predominately technical, an MBA is preferred
• Strong preference for candidates who have worked in a SaaS environment
• Technical proficiency in Excel and basic SQL queries is highly preferred
• Experience in leading medium to large organizations

The Perks

• Competitive salary and bonus structure
• Annual bonus and Long Term Incentive Plan participation
• Hybrid work schedule
• 401k with matching
• Medical, Dental, and Vision health coverage
• Employee Stock Purchase Program (15% discount to market value)
• Hyper-stable, publicly t