Senior Technical Product Manager

Salary Range:  $207,808.00 (Min.) - $280,540.00 (Mid.) - $353,272.00 (Max.)

 

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
 

Job Summary

The Technical Product Manager (TPM) III serves as a strategic bridge between business stakeholders and Information Technology (IT) teams across multiple business verticals that support key functions and capabilities of the health plan. In this position, the TPM III owns one or more primary domains while supporting other TPMs with cross-domain initiatives and is accountable for ensuring IT solutions deliver measurable improvements in business outcomes and enterprise value. This position manages the successful delivery of digital and operational solutions aligned with the organization’s enterprise strategy, drives tangible improvements in the business domain(s) they support, and guides the development and integration of product roadmap artifacts across multiple domains.

 

The TPM III drives the creation of clear problem statements and defines desired outcomes from complex business needs that enable technically ready requirements and inform actionable product strategy. In partnership with business owners, this position assists in prioritizing product backlogs and helps drive execution through Agile Systems Development Life Cycle (SDLC) processes.

 

The TPM III leads the delivery of enterprise technology solutions by ensuring alignment with enterprise architecture and governance standards while maintaining compliance with healthcare payer and regulatory requirements. This position collaborates closely with key stakeholders to translate strategic objectives into scalable solutions, evaluating technical trade-offs and dependencies to balance scope, complexity, and business value.

 

This position supports Health Plan Operations within one or more primary domains, including Health Services, Provider Operations, Customer Services, Finance, and Compliance, while contributing to alignment across intersecting capabilities. The TPM III drives the application of advanced healthcare systems knowledge, influencing strategic decisions, ensuring accountability for outcomes, and leveraging data to validate product hypotheses and measure results. This position promotes disciplined product management practices across the domain and provides expert guidance to technical teams to ensure solutions deliver business intent and enterprise value. Acts as a Subject Matter Expert (SME), serves as a resource and mentor for other staff.

Duties

Leads business stakeholders in defining product vision, solution intent, scope, value hypothesis, and roadmap aligned with enterprise strategy and measurable business outcomes; ensures enterprise-wide impact and alignment across multiple business verticals and strategic objectives, while owning one or more domains and coordinating cross-domain roadmaps in collaboration with other TPMs.

 

Drives the translation of complex business needs into clear problem statements and outcomes that inform technically ready requirements for IT and development teams. Ensures requirements are accurate, complete, timely, and aligned with defined success metrics to support product strategy and enterprise delivery of business value.

                                                                  

Partners with internal teams ensure business requirements and product intent are clearly understood and proposed solutions align with enterprise reference architecture and governance standards. Provides guidance and oversight to ensure requirements are technically ready and aligned with product strategy and evaluates integration dependencies and trade-offs across systems.

Collaborates with key stakeholders to ensure the product backlog for the domain is effectively prioritized, supports other TPMs with cross-domain backlog coordination, and participates in sprint planning and review sessions to maintain strategic alignment.

 

Manages the delivery of quality and member-focused digital solutions.  Ensures the business units understand the technology solution, overall solution delivery, and compliance with governance processes, architecture standards, as well as their roles and accountabilities in each phase of the delivery cycle. Provides oversight for testing, validation, and deployment activities t