Area Manager

• Hire and supervise managers for the branches in the area assigned.
• Actively participate in the staffing process at each branch to ensure positions are filled in a timely manner with the right people in the right roles
• Communicate with direct reports on a regular basis to ensure procedures are followed, new procedures and methods are considered, and new approved methods or procedures are known and carried out on a timely basis.
• Enforce company policies and procedures, abide by same.
• Provide hands-on support to branch managers that assist with career development, coaching and training.
• Responsible to ensure all required training is completed in a timely manner in their responsible area.
• Identify best practices and implement them across all branches in their responsible area.
• Identify top performers and position them to coach others to maximize efforts. Counsel employees in work -related activities, personal growth, and career development.
• Prepare various reports as requested.
• Develop an annual performance management plan with measurable goals and objectives for all branch managers.
• Meet at least once per quarter to formally review performance, clarify objections, and revise plan if necessary.
• Recommend pay increase based upon performance.
• Receive approval from RVP and COO before discussing with employee. Coordinate with Supply Chain to ensure that all orders in each branch are filled at a rate of 100% accuracy.
• Develop strategies to ensure all deliveries are delivered in accordance with customer expectations.
• Develop strategies to ensure all customer complaints in each branch are resolved in a timely manner.
• Ensure that each year the safety record of all branch offices improves until 0 lost time accidents and 0 recordable accidents are normal.
• Compare each branch’s EBIT and sales plan; collaborate with Territory Sales Manager and/or National Accounts Manager to find new opportunities for sales penetration of new or existing products; share successful practices across area. Maintain a top customer list for each branch.
• Each month update and visit customers, when appropriate, for potential new business opportunities.
• Coordinate with Supply Chain on catalog updates and ensure catalogues are updated in each branch when new versions are available.
• Review all branch inventory issues and reports weekly.
• Have weekly contact with each branch manager to review results and plans for the balance of the month.
• Ensure each branch has a preventive maintenance plan in place for equipment such as delivery trucks and forklifts along with daily inspection of such equipment.
• Review financial results of all branches in assigned area monthly to ensure that performance is at a minimum meeting strategic objective.  If objectives are not met, formulate plan and discuss methods of improvement with Branch Manager.
• Design strategies that emphasize selling economies while improving EBIT. Draws together all resources necessary and develops an annual sales plan designed to expand the marketplace.
• Collaborate with Territory Sales Manager and/or National Accounts Manager regarding new products and services to be made available in the region and develop strategies to introduce products and services in the field.
• Assist Accounts Receivables on any requests for overdue accounts.   Make collection calls on problem accounts when necessary.
• Collaborate with Territory Sales Manager and/or National Accounts Manager to develop and maintain the area top customer list; bottom customer list; and top new opportunity customer list and review monthly. 
• Develop strategies to improve participation in each category. Approve expenses up to budget limits.

Visit each branch location at least four (4) times per year, with a focus on the bottom performing branches. While at the branch, perform the following:

• Perform a visual inspection of the display area for cleanliness and adequacy of stock.
• Walk the warehouse area.  Make sure that the area is clean, organized and that inventory is properly shelved.
• Visually inspect Company vehicles.  Make sure that the vehicles are clean and well maintained.  Ensure company vehicles receive maintenance timely.
• Select a sample