Program Analyst/Senior Program Analyst

Regulation Division

Annual Salary Range for Program Analyst: $92,960 - $123,943

Annual Salary Range for Senior Program Analyst: $102,263 - $136,352

FLSA Exempt / Union Represented

This position allows for up to four days of remote work per week

About the Office

The Division of Regulation ensures State Bar licensees comply with obligations imposed by the State Bar Act, the Rules of Court, and the Rules of the State Bar, including annual reporting and registration, licensing fee, Client Trust Account Protection Program, and Minimum Continuing Legal Education requirements.  The Division also registers law corporations and, limited liability partnerships, certifies minimum continuing legal education providers and lawyer referral services, and maintains the official roll of attorneys on behalf of the California Supreme Court—the records of all attorneys licensed to practice in California.  The Division focuses on proactive regulation by recommending laws and promulgating rules to support the ethical practice of law and conducts preventative education and provides resources and programs on licensee’s professional responsibility obligations through e-learning, live presentations, publications, and other content, as well as through the Ethics Hotline, which offers ethics research assistance to licensees.  Finally, the Division includes the Lawyer Assistance Program-Support Services, which provides education on competence and attorney wellness, as well as short-term counseling and support groups for legal professionals.  The division also supports key committees and working groups that provide ethics guidance, and address policy and rule changes.

The Ideal Candidate

The Division of Regulation seeks a Program Analyst / Senior Program Analyst to evaluate Regulation programs to improve compliance and internal and external efficiency. This candidate will assist with decision-making on new systems, user acceptance testing (UAT) of improvements to existing systems, compiling and analyzing data, developing and updating standard operating procedures, review of systems with a focus on efficiency, and improving licensee compliance with Regulation programs. This candidate will also assist with developing publications; developing, posting, and updating web content; and performing customer service in support of all programs in the division.  The ideal candidate should have the ability to become proficient in multiple interconnected programs and platforms and generating complex reports on compliance levels, data quality, and attorney demographics. The candidate should also be able to communicate with State Bar staff, committees, licensees, financial institutions, and other stakeholders.

Program Analyst

Definition 

Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units.   

Distinguishing Characteristics 

The Program Analyst classification is a journey-level professional classification distinguished from the lower-level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance.  

Examples of Essential Duties 

Duties may include, but are not limited to the following: 

• Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. 
• Research information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. 
• Reviews processes and maintains program transactions, records, and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. 
• Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. 
• Evaluates program effectiveness by comparing outcomes to goals to determine whether to take corrective actions or recommend modification to processes and procedures. 
• Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. 
• Conducts audits to determine if there are program inconsistencies or non-compliance.  
• Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. 
• May perform a number o