Client Relationship Manager

Company Description

About Us — Reboot Staff
At Reboot Staff, we specialize in delivering top-tier staffing and workforce solutions to organizations that demand precision, dedication, and long-term results. Based in Austin, TX, our team is built on a foundation of trust, transparency, and an unwavering commitment to client success. We empower businesses to grow by providing high-performing talent and customized workforce strategies that align with evolving industry needs.

Job Description

Job Description

Reboot Staff is seeking a results-driven and client-focused Client Relationship Manager to join our team in Austin, TX. This role will be responsible for nurturing and expanding client relationships, ensuring satisfaction, and delivering strategic workforce solutions that drive mutual success.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring long-term satisfaction and retention.

• Understand each client's business objectives and develop tailored workforce strategies to meet those needs.

• Collaborate with internal departments (recruitment, operations, and compliance) to ensure service excellence.

• Monitor performance metrics and regularly report outcomes to both internal leadership and client stakeholders.

• Identify opportunities for growth within existing accounts and propose value-driven solutions.

• Address concerns promptly and professionally, ensuring client issues are resolved effectively.

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, Human Resources, or a related field preferred.

• 2+ years of experience in client services, account management, or staffing industry roles.

• Exceptional interpersonal, problem-solving, and negotiation skills.

• Proven ability to build trust and maintain professional relationships with stakeholders at all levels.

• Strong organizational skills with attention to detail and follow-through.

• Proficient in Microsoft Office Suite and CRM tools.

Additional Information

Benefits

• Competitive salary ($62,000 – $66,000 per year)

• Professional growth and development opportunities

• Supportive, collaborative team environment

• Exposure to a fast-paced, high-impact industry

• Paid time off, health insurance options, and retirement plan available