Warehouse Team Lead

Position Summary:
Under minimal supervision from a Production Supervisor, a Warehouse Team Lead directs the daily activities of the processors, sorters, material handlers, and forklift drivers such that client products flow smoothly through the area and are processed in an efficient and timely manner. 

Primary Accountabilities:

• Have a thorough understanding of the standard operating procedures (SOPs) of the assigned department
• Motivate, encourage, coach and assist the associates to develop in their roles
• Select RMAs/orders to be processed; locate missing boxes
• Manage the controlled substance log for controlled substances found in Rx orders
• Manage the controlled substance mobile cage, as needed
• Manage the flow of work down the processing line such that there are no delays
• Delete I-tags as required
• Manage the broken bottle log
• Commit to meeting all client goals
• Ensure changeovers are completed on or before scheduled date
• Attend to processor errors by going over each error with the associate that directly caused the error to occur
• Escalate significant events to the Supervisor (i.e., diversion, adverse events, system slow down, etc.)
• Ensure associates are adequately trained; utilize the Warehouse Trainers
• Work with Quality Control department to address quality issues
• Understand the importance of productivity and meeting the individual and company goals
• Manage ASN NR hold reprocessing
• Ensure team members are clocking in at the appropriate location and at the correct time
• Set a standard of excellence in job performance, attendance, and adherence to all policies and procedures that sets an example for all other associates
• Maintain a clean and organized work area

Additional Responsibilities:

• Performs other duties as assigned
• Complies with all policies and standards

Required Qualifications:

• High School (or its equivalent) required
• 1-3 years At least 2 years of work experience in a warehouse or production job; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position required
• Manage the broken bottle log
• Working knowledge of computers; ability to enter data in 10 key fashion
• Strong understanding of Microsoft Office and Google suites
• Excellent verbal and written communication and organizational skills
• Bilingual (Spanish/English), highly preferred
• Ability to successfully execute multiple tasks simultaneously; to work efficiently and meet deadlines in an atmosphere of frequent interruptions
• Able to work under time pressure and meet production goals; able to work more than 8 hours per day (over-time) as needed
• Ability to work independently and in a team environment
• Ability to maintain professionalism at all times and manage confidential information appropriately
• Able to follow standard operation and safety procedures
• Able to work in an environment that is not climate controlled

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• Use Hands to Handle Objects - Regularly
• Reach with Hands or Arms - Regularly
• Talk or Hear and Read Instructions - Regularly
• Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly
• View Items at a Close Range - Regularly

Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time

Individual Competencies

• Personal Credibility: Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.
• Teamwork: Advanced communication skills used to lead a team.
• Adaptable: Arrives at a conclusion based on previous experiences and good judgment.
• Curious: Asseses circumstances using experience and a variety of information gathered.
• Communication: Contributes to strategy for their team.

As an Inmar Associate, you:

• Put clients first and consiste