Manager Technical Enablement, Customer Enablement

We sit at the intersection of cutting-edge DRAM innovation and real customer deployment. Our Customer Enablement team ensures that what we build performs reliably in the environments our customers depend on most. We work hands-on with engineering, manufacturing, and partners to solve real problems, accelerate validation, and bring products to market with confidence! 

This role is central to making that happen.

As a Technical Enablement Manager, you will guide validation and qualification efforts from early samples through customer approval. You’ll translate complex engineering details into clear direction, keep teams aligned, and ensure nothing falls through the cracks. Your ability to connect teams, manage timelines, and drive clarity will directly impact product success and customer trust.

Responsibilities: 

• Act as primary engineering contact for DRAM customer and enabler validation and qualification activities 

• Build and maintain positive relationships to align on specifications, test plans, documentation, and sample readiness 

• Build, lead, and communicate internal and joint validation schedules; track milestones and resolve gaps 

• Drive issue resolution by coordinating debug, root cause analysis, and clear communication across teams 

• Deliver status updates, risk assessments, and technical insights through presentations, reports, and partner meetings 

Minimum Qualifications: 

• Bachelor’s degree in Electrical or Computer Engineering or equivalent practical experience 

• 5 years of demonstrated ability in DRAM product, design, validation, or related semiconductor engineering fields 

• Shown analytical, troubleshooting, and problem-solving skills 

• Effective communication skills with ability to present technical information clearly 

• Experience working across multi-functional teams and managing competing priorities 

• Ability to relay technical information to and from enablers and customers, verbally and in writing, at a professional level 

• Experience using discernment to understand and communicate enabler & customer impacts and tradeoffs 

• Program management experience leading sophisticated, cross-functional technical initiatives 

Preferred Qualifications: 

• Experience with cloud, hyperscale, graphics, or similar high-performance computing ecosystems 

• Background in semiconductor manufacturing processes and validation workflows 

• Experience developing validation documentation, tracking systems, or knowledge repositories