QC Manager

Job Type Full-time Description

  

Position: QC Manager

Location: Remote

About Newfi Lending

Founded in 2014 and headquartered in Emeryville, CA, Newfi Lending is backed by Apollo Global Management, one of the largest private equity firms in the world. As a top Non-QM lender, we’re passionate about offering innovative lending solutions to borrowers nationwide. Through our proprietary loan programs and common-sense underwriting, we help self-employed borrowers, real estate investors, and homeowners seeking to access their equity—across our Wholesale, Correspondent, and Consumer Direct channels.

We are growing rapidly and are looking for forward-thinking professionals to be part of the Newfi story. Apply today to join our dynamic team!

Role Overview:

The Quality Control (QC) Manager plays a critical role in ensuring the integrity and accuracy of loan production at Newfi Lending. This individual will lead the QC process by managing audits, reviewing findings, and delivering accurate reporting that supports continual process improvement. The QC Manager is responsible for prefunding, random, targeted, and adverse action reviews, as well as maintaining quality control plans and vendor oversight.

Requirements

  

Key Responsibilities:

Prefunding Reviews

• Oversee 10% audit of closed loan volume monthly, conducted by vendor.
• Ensure audits focus solely on underwriting accuracy.
• Calculate volume based on previous month and round percentage up.

Random Reviews

• Select 10% of monthly closed volume for QC review, rounded up.
• Coordinate with vendor for audit completion, review findings, and collaborate with responsible parties to cure errors.

Discretionary and Targeted Reviews

• Personally conduct audits on 10% of monthly closed volume.
• Include early payment defaults (EPDs), repurchase-related files, or any specific areas requiring attention.

Trouble Loans

• Review loans flagged by management due to issues in Pre-doc QC, EPDs, repurchase requests, or other concerns.

Vendor Oversight

• Conduct internal audit on 10% of vendor-completed random reviews.
• Identify and report discrepancies to vendor management.

Adverse Action Audits

• Review 10% of adverse action files, including Denied, Withdrawn, and Canceled loans.

Reporting and Documentation

• Create and maintain monthly reports on prefunding, random, discretionary, vendor, and trouble loan reviews.
• Prepare quarterly summary reports detailing error rates, audit volumes, and trends for senior management.
• Provide timely QC data and findings to Legal and stakeholders as needed.

Program Oversight & Cross-Department Support

• Update vendors on changes to Newfi’s underwriting guidelines.
• Ensure the Quality Control Plan remains accurate and compliant.
• Assist Shipping and Post-Closing departments as needed.

Qualifications:

• Experience: 5+ years in mortgage quality control, or mortgage operations.
• Industry Knowledge: Strong understanding of Non-QM and agency guidelines, underwriting practices, and investor requirements.
• Attention to Detail: High degree of accuracy and thoroughness in file reviews and error resolution.
• Analytical Skills: Ability to analyze QC findings, identify trends, and implement corrective actions.
• Technical Proficiency: Familiarity with LOS platforms (e.g., Meridian Link), QC software, and Microsoft Excel/Word for reporting.
• Communication Skills: Clear and concise communication skills, both written and verbal, for vendor interaction and reporting.
• Problem Solving: Able to work independently and collaboratively to resolve complex issues.

Benefits:

• Competitive compensation
• Full medical, dental, vision.
• 401k matching, fully vested after 3 years of employment
• Collaborative culture and leadership accessibility

Newfi Lending is an Equal Opportunity Employer. We respect and aim to empower individuals and support the diverse cultures, perspectives, skills and experiences within our workforce.

Visit us at www.newfi.com or www.newfiwholesale.com

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by p