Senior Manager of Master Data Management (Hybrid)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

In a time of unprecedented expansion, we are seeking an experienced, senior-level manager to lead our Master Data Management team. In this role, you will define, develop and champion best practices in master data management to ensure optimal workflows and data integrity. With an eye toward bigger-picture data governance strategy and data migration, you will utilize your exceptional technological skills to develop, execute and document data flows across multiple systems. You will work collaboratively with various departments such as Supply Chain, Data Analytics and IT to execute strategy and consult with stakeholders to problem solve. As a people-driven manager, you know how to coach and develop a team to attain strong outcomes. The successful candidate will be a true champion of change, as well as a superb performance manager, collaborator and communicator. And we’re here to help you succeed—in 2022 Lakeshore earned its Great Place to Work® Certification™ and is proud to put its associates first.

A day in the office looks like this: 

• Overseeing your team through data configuration and maintenance of all master data, including but not limited to customers, items, vendors, territories and all business partners 
• Implementing processes and governance to ensure data integrity, data quality, data standards and change management of data across multiple groups/business functions and systems (SAP) 
• Capturing and reporting critical data to senior management in clear, easy-to-read formatting—including pricing and costs analysis and product margin analysis 
• Managing the team through hands-on coaching, training and consistency of expectations while providing direction and clear feedback 
• Developing best practices for data workflow, as well as documenting processes to ensure optimal data flow and user adoption 
• Collaborating with IT to install any system changes and conducting User Acceptance Training 
• Supporting the business teams, including the Order Department, Sales, Supply Chain, Data Analytics and other departments on strategy execution 
• Representing the department at interdepartmental meetings 
• Developing policies, procedures and performance metrics in accordance with operating requirements and company goals 

Qualifications

Got the skills and experience? Here’s what we’re looking for:

• 5+ years of management experience 
• 5+ years of Master Data Management in an ERP system, SAP S/4 HANA strongly preferred 
• Excellent performance-development, coaching and mentoring skills 
• Exceptional organizational skills, superb attention to detail and excellent follow-through 
• Strong process-management and digital workflow skills with the ability to thrive in a fast-paced atmosphere 
• Excellent problem-solving skills applicable to both creative and practical needs 
• Knowledge of Microsoft Suite (Excel, PowerPoint, Outlook, Word, Power BI, etc.) 
• Solid team approach combined with a flexible mindset that can adapt to competing priorities and deadlines 
• Superb written and verbal communication skills, with the ability to comfortably present ideas in a collaborative setting 
• Ability to question, understand and challenge development 

Additional Information

And here’s our end of the bargain! 

• Salary: $135,000-$155,000 with an annual bonus of up to 15%
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we