Principal Technical Program Manager

Come join the Intuit Customer Success Program Management Office as a Principal Technical Program Manager. We are looking for creative technical problem solvers with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for driving program and portfolio delivery and success. If you’re passionate about building platforms at scale that help transform the lives of consumers, small businesses, and accountants in partnership with experts, operations and sales partners, we would love to have you join our team. We are looking for candidates who have strong technical program management experience with deep technical understanding, customer empathy, strong execution capability, hands-on fluency directing AI agents and agent-driven delivery practices, and a track record of building strong business partnerships and delivering impactful business results.

This role is responsible for stewarding critical strategic initiatives at portfolio scale and driving the delivery of transformational change by providing leadership and direction to assigned software programs, while personally demonstrating what AI-native program management looks like at scale.

Responsibilities

• Proven Leadership: 12+ years of experience building, leading, and delivering complex, large-scale technical programs and portfolios within a matrixed organization.

• Technical & AI-Native Acumen: Deep expertise in software development approaches, architecture, and lifecycle, including agent-driven product development and platform architectures. Hands-on experience directing and orchestrating AI agent tools in complex program orchestration work, with the judgment to know where AI accelerates delivery and where it introduces risk (Builder Proficiency with autonomous agents, or demonstrated ability to reach it).