Senior Benefit Design Associate

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

We’re seeking a Senior Benefit Design Associate to join our Client Operations team and play a critical role in closing gaps in access to care for Maven members globally across all paths to parenthood through financial benefit design and delivery. Reporting to the Senior Benefit Design Manager, this role will support the design, documentation, and improvement of our Maven Wallet benefit programs, ensuring employers receive consultative, tailored design support and members receive accurate, equitable financial support.

As a Senior Benefit Design Associate, you will:

• Serve as an internal subject matter expert (SME) on complex plan design, benefit interpretation, and compliance-related questions, supporting Maven’s Client Success, Client Delivery, and Sales teams 
• Selectively participate in prospect and client-facing meetings as needed as a benefit design subject matter expert 
• Design and refine coverage policies using best practices informed by research, competitive intelligence, and market analysis
• Analyze Maven’s book of business to identify opportunities to enhance existing benefit designs for Maven’s clients
• Maintain detailed and accurate internal documentation for Maven’s large and diverse client base, ensuring year-over-year consistency and high-quality standards
• Support benefit design changes during employer implementation and renewals, partnering closely with internal teams throughout the process
• Conduct quality assurance on benefit configurations, documentation, and logic to ensure accuracy and alignment with client intent
• Collaborate cross-functionally with Growth, Operations, and Product teams to ensure smooth implementation, operational excellence, and scalable processes

We’re looking for you to bring:

• At least 3 years of experience in employer benefits, payer organizations, HR/benefits consulting, or other relevant health benefits roles
• Strong understanding of health and wellness benefit structures and the U.S. health insurance marketplace
• Excellent written and oral communication skills, with the ability to translate complex technical concepts into clear, accessible language
• Exceptional organizational skills and attention to detail; ability to manage multiple priorities while maintaining accuracy
• Ability to work collaboratively across teams while also exercising independent judgment
• Bachelor’s degree required

The base salary range for this role is $98,000 - $115,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New