Scheduled Hours

40

Position Summary

The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.

OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.

As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers.

Assists with all facilities-related operations at WashU Medicine. Operators monitor several different building automation software and three unique fire alarm software to support the 24/7 operation of researchers and campus community partners. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Job Description

Primary Duties & Responsibilities:

• Monitor software, computer, and telephone systems, as well as facilities terminology, to support the monitoring of building automation and fire alarm systems on computer workstations.

• Provide emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets.

• Act as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns.

• Change temperature, humidity, and airflow set points as needed.

• Assist with triaging service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers.

• Must maintain excellent customer service at all times and be able to distinguish impact, protocols, and need for escalation.

• Learn and utilize building automation logic to assist with optimizing 32 chillers across 9 chilled water plants to the most efficient configuration, thereby best supporting cooling demand across 26 central buildings. This effort aligns with overall campus carbon emissions reduction efforts while minimizing electrical demand charges.

• Conduct monthly inspections on elevator equipment rooms and perform Fire Recall testing to ensure proper operation in the event of an emergency.

• Perform inspections on all campus Fire Suppression sprinkler systems to ensure proper alignment in the event of an emergency.

• Provide data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.

• Support continued construction and renovation efforts in facilitating the Hot-Work Permit process by reconfiguring the Fire Alarm Automation systems.

• Execute approved procedures for equipment operating outside of its designed parameters to support sustained operations.

• Assist with creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.

• Perform other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Position typically works 3:30 p.m. - 11:30 p.m.

• Alternative work schedule as a regular part of the job (weekends).

• Stockroom or warehouse.

• High noise environment.

• Dust, dirt, grease, or other disagreeable elements.

• Patient care setting.

• Requires extensive safety training.