People & Culture Manager - Dune House Hotel & Spa

Why us?

Lead With Soul and Inspire With Story.

Dune House is entering an entirely new era, and our leaders play a central role in shaping the culture and guiding each team member through this exciting transformation. With a fully refreshed concept and a warm, community-focused ethos, leadership here is about heart, clarity, and building an environment where people feel proud to contribute. You will help create consistency, support associate growth, and nurture a workplace where curiosity, belonging, and creativity are encouraged. This is a unique opportunity to lead a team through a launch, set the tone for long-term success, and help write the first chapter of a new brand. If you believe hospitality begins with people and you lead with purpose and optimism, this is where your next story begins.

Job Overview

Create a work environment that supports personal growth, engagement, and development for all associates while advancing Sage Hospitality Group’s values and culture. This role fosters an empowered, inclusive, and high-performing workforce and ensures timely, thoughtful response to associate relations and conflict management matters. The People & Culture Manager evaluates and supports appropriate staffing levels and organizational structure to enable the operational and cultural success of the hotel.

Coordinate, administer, and report on People & Culture (Human Resources) programs, systems, and processes that support the attraction, retention, and motivation of associates, in alignment with company policies, procedures, and applicable federal, state, and local laws. This role is responsible for hourly recruiting and hiring, as well as the daily administration of compensation, benefits, compliance, and associate relations programs. The position proactively recommends and implements process improvements that enhance the associate experience, operational efficiency, and risk management.

Responsibilities

• Recruit, screen, interview, conduct reference checks, and coordinate department interviews for hourly candidates using iCIMS, while maintaining applicant flow records to ensure compliance with federal, state, and local employment regulations.
• Position the hotel as an employer of choice by cultivating strong community partnerships and relationships with referral agencies to support consistent and diverse applicant flow.
• Coordinate and facilitate associate orientation, ensuring new hires receive a meaningful introduction to the hotel, Sage culture, and expectations. This includes completion and processing of all required documentation, such as tax forms, benefits enrollment, Form I-9, and review of the associate handbook and policies.
• Communicate, educate, and administer associate benefit programs accurately and timely, supporting informed enrollment decisions and ongoing compliance.
• Assist in the development, coordination, and execution of associate engagement, recognition, and relations initiatives that promote retention and a positive workplace culture.
• Promote open communication and maintain a positive, respectful, and associate-focused work environment.
• Escalate sensitive associate relations matters to the Director of People & Culture in all instances to mitigate risk and ensure appropriate handling.
• Initiate, review, and manage UKG workflows for new hires, terminations, transfers, and pay changes to ensure accurate, timely, and compliant processing.
• Process employment verifications and respond to inquiries related to wages, unemployment claims, and workers’ compensation in a consistent, compliant, and risk-aware manner.
• Maintain accurate and confidential associate records, files, and People & Culture systems in accordance with audit and compliance standards.
• Compile and submit required corporate and property-level People & Culture reports to support leadership decision-making and ensure compliance with company policies and legal requirements.

Qualifications

Education/Formal Training

Associate or Bachelor’s degree in Human Resources Management or a related field, or equivalent education and experience preferred.

Experience

One or more years of experience in hospitality, People & Culture (Human Resources), or a related leadership role required.

Knowledge/Skills

• Proficiency with Microsoft Office and People & Culture systems, including UKG/MySagePage, iCIMS, and Checkr, with a minimum typing speed of 45 WPM.
• Ability to communicate clearly and professionally in both written and verbal formats. Bilingual fluency highly encouraged.
• Strong hospitality orientation with the ability to manage multiple prioriti