Field Auto Service Representative - Staten Island, NY or North NJ - $2,500 Sign on Bonus

ASR Outside - CA09CN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

$2,500 Sign on Bonus for New Hires

Do you enjoy helping people? Then you belong at The Hartford. We currently have an excellent claims professional career opportunity available. Join our Auto Damage Assessment Team.   As a Field Auto Service Representative, you’re at the front lines for our customer. Your primary role is to investigate auto damage claims and help individuals and businesses prevail after a loss.

 

At The Hartford, we respect our employees for their unique perspectives, ideas, and solutions. We empower individuals and teams to invent faster, smarter ways of meeting customers’ needs while improving our performance.

 

Goals are important, but so is the way we reach them. Character and customer value are just as vital to our reputation as financial performance – leading to behaviors that put the customer at the center of everything we do.

 

RESPONSIBILITIES: 

• Oversight of accurate and timely completion of assigned damage appraisals 
• Provide economical means of repair or replacement as needed while helping to establish total loss values and handling complaints 
• Triage and utilize multiple estimating channel options quickly and efficiently 
• Oversee the management of facilities in your assigned territory assuring that training quality standards and customer service requirements are maintained 
• Provide re-inspection of repaired vehicles and the assessment of repair costs 
• Properly assess the indemnity and expense exposures 
• Provide outstanding customer service while operating within a team environment and maintaining a continuous focus on self-development 
• Flexibility to travel when required to attend meetings and catastrophe duty 

QUALIFICATIONS: 

• Must be located in Staten Island, New York and North New Jersey area
• Minimum of 2 years of prior damage estimating experience and Auto claim handling experience 
• Bachelor’s degree or equivalent experience 
• Demonstrated ability to establish and maintain strong relationships with customers building 
• Operate with integrity at all times to allow for trusted credible client interactions 
• Self-motivated and able to keep on task with minimal direct supervision 
• Must hold or be willing to acquire the applicable state's adjuster's license within 30 days of hire (if required by the state)
• Flexibility to travel as needed to attend meetings and catastrophe duty

 

A Hartford branded company car is provided.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$60,160 - 90,240

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits