QA Analyst

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Associate Quality Assurance (QA) Analyst role writes test plans, performs test execution, and tracks defects using the defined QA tools, processes, and methodology. The Associate QA Analyst applies analytical and problem-solving skills to help validate processes through careful testing in order to maximize product quality and value delivery.


Essential Functions

• Adhere to established Patterson QA standards for Quality Assurance Process and Methodology

• Collaborate with team members, including Software Engineers and Product Owners, regarding feature design

• Analyze design documents to create test plans

• Create quality test plan documentation that can be reviewed and utilized by other QA

• Execute test scenarios using existing documentation

• Create and execute test plans and scripts that will determine optimal application performance according to specifications, in partnership with team members

• Perform issue tracking, reporting and resolution of issues found during testing

• Provide regular status as directed throughout the release cycle to the appropriate leadership and development team members

• Provide support for escalated incident tickets to resolve application and software issues

• For regulated products, follows regulatory requirements for software development/testing and provide needed documentation

• Comply with Company and department policies and standards; performs other duties as assigned

Additional Responsibilities

• Participate in regulatory and compliance activities.

Minimum Requirements

• Associate's Degree with emphasis on Computer Science, IT or related QA field or equivalent education and/or experience

• Experience with desktop, web, cloud or mobile applications

• Experience working in a team-oriented, collaborative environment

Preferred Requirements

• Bachelor's Degree or equivalent education and/or experience

• Experience in quality assurance and testing applications

• Experience with application lifecycle management tools such as Azure DevOps

• Experience working with "Practice Information Management Systems" (PIMS) in the Animal Health industry. (Example: Intravet, NaVetor, AVImark, Pulse, Cornerstone, etc.)

Skills and Abilities

• Ability to conduct research into software-related issues and products

• Highly self-motivated and directed, with keen attention to detail and ability to prioritize

• Knowledge of SQL scripting practices

Physical and Cognitive Demands

• Communicate/Hearing Frequently

• Communicate/Talking Frequently

• Learn New Tasks or Concepts Frequently

• Make Timely Decisions in the Context of a Workflow Frequently

• Complete Tasks Independently Constantly

• Maintain Focus Constantly

• Remember Processes & Procedures Constantly

• Stationary Position (Seated) Constantly

• Vision Constantly

• Hand/Eye Coordination Occasionally

• Bend Rarely

• Complete Tasks in a Noisy Environment Rarely

• Feeling/Grasping/Handling Rarely

• Move/Traverse Rarely

• Repetitive Motions Rarely

Environmental Conditions

• Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.

Travel Requirements

• Travel to customer, vendor and corporate sites is periodically required (less than 10%)

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full M