North America & Global Extracts Leader - Must be US-Based

Job Description

Business Intelligence North America & Global Extracts Leader

Location: Remote, but MUST BE US-BASED

Reference ID: REFID921872

About this job

NielsenIQ's Business Intelligence Team works with companies to provide critical business intelligences wide needs from reporting, insights and thought leadership. Our intelligence help clients se their execution plans, track them in important business topics such as distribution, market expansions, pricing strategies, launch new products, promotions and determine what products you ultimately see on the shelf and online. Our Business Intelligence team members are experts on NielsenIQ Solutions and Services and are viewed as trusted partners by our clients at all levels from C-Suite to execution teams.

This is a high impact/visibility position leading the Business Intelligence Team, who work with our clients as consultant, tools experts, and the voice of NielsenIQ at our clients. The successful candidate will work cross functionally with others across all levels of the organization.

We are looking for someone with previous experience in business intelligence acumen and skills, passionate about servicing/consulting clients, growing the business and developing frameworks for North American clients to help the organization drive strategic business outcomes, strengthen Business Intelligence as a Center of Excellence, and enable data driven insights. The incumbent will also lead the teams that work as Technical support to clients that use NielsenIQ Data Direct Manager, a tool that helps clients to ingest data direct to the client own data lakes and that becomes one of the foundational deliveries for NIQ.

When you join the NielsenIQ team, you’re signing up for an experience that requires flexibility, curiosity, and passion.

Responsibilities

As a leader of our Business Intelligence team, you are accountable for driving organizational change through efficiencies in automation, process improvement, and technology integration. In addition, you will lead a team responsible for driving day-to-day relationships and insights, the overall customer experience, and NielsenIQ’s impact on our clients.

Team Leadership & Collaboration: Business intelligence leaders often work with cross-functional teams, so strong leadership and collaboration skills are essential. 

• Guide and motivate your team, foster a culture of data-driven decision-making, and collaborate with stakeholders across different departments
• Lead all aspects of hiring, onboarding, training, ongoing staff development, and workforce management to drive high levels of efficiency and employee engagement 
• Build a highly performing and diverse team in the market, working cross-functionally to exceed client expectations

Business Acumen & BI Execution: Understanding the business landscape and having a deep knowledge of your organization's goals, strategies, and industry.

• Connect data-driven insights to business objectives and make informed decisions that drive growth and profitability. 
• Drive execution excellence of the Business Intelligence team in North America (both onshore and accountable on offshore as well), ensuring the team is solving client needs with speed and thoroughness, continually improving client satisfaction and delivering best in class analytics, that supports client’s business to drive client satisfaction (measured by NPS scores)
• Lead the Business Intelligence transformation roadmap, clearly articulating the vision and inspiring teams to drive the change agenda
• Actively and consistently support all efforts to simplify and enhance the customer and employee experience 
• Develop and drive advanced standards for high-quality deliverables

Continuous Learning: The field of business intelligence is constantly evolving, so a willingness to learn and adapt is crucial. Stay updated with the latest trends, technologies, and best practices in business intelligence and analytics to ensure you're at the forefront of the field. 

• Promote a culture of learning and continuous development / organic growth
• Establish long-term and short-term strategies to upskill the team and drive a strong technical capability through proven change management techniques towards a data-driven organization
• Shape a knowledge sharing strategy that leverages best practices, scaling key learning, processes, and tools to multiply impact across clients in a way that is simple, seamless, and continuously improving

Qualifications

Data Analysis and Interpretation: As a business intelligence leader, you should have a strong foundation in data analysis techniques and the ability to derive insights from comp