Sales & Event Support Specialist, The Department at Hudson's Detroit

Department: The Department 800431

Employment Type: Full Time

Location: The Department

Reporting To: Jerry Cremin

Description

WHO WE’RE LOOKING FOR
Continental is looking for a standout Senior Event Producer. We’re especially looking for someone who thrives while collaborating, loves building cross-department relationships and seeks open communication. A perfect culture fit would be someone who takes their work seriously but not themselves as much. And if you love food and the service industry, even better!

In terms of role specifics, the Sales & Event Support Specialist plays a vital role in supporting the sales team and ensuring smooth execution of events from proposal to completion. This detail-oriented and highly organized individual assists with administrative tasks, builds customized proposals, manages client communication logistics, and provides on-site event coordination support when needed. This is a collaborative, fast-paced position that requires a strong focus on service, accuracy, and follow-through.

WHO YOU ARE

Sales & Event Support Specialist is a valuable member of our team who:

Sales & Proposal Support
· Assist sales team with drafting, formatting, and customizing client proposals and contracts.
· Maintain proposal templates and ensure consistency in branding, language, and pricing.
· Manage and update CRM records, client profiles, and event details.
· Track proposal stages and follow up on outstanding documents or approvals.
· Help gather menus, floorplans, and visuals to create tailored sales presentations.

Administrative Support
· Provide calendar management, scheduling, and general administrative support to the sales and events teams.
· Prepare sales packets, internal event documents, and client-facing materials.
· Monitor shared inboxes and respond to initial client inquiries when needed.
· Coordinate internal communication between departments (kitchen, operations, vendors) to ensure accurate information flow.

Event Coordination
· Assist with event logistics and preparation including timelines, vendor coordination, and rental confirmations.
· Provide on-site event support as needed to ensure successful execution and client satisfaction.
· Attend internal walk-throughs and meetings to document details and follow-ups.
· Troubleshoot last-minute needs and serve as an extra set of hands for the events team during peak seasons.

WHAT IMPACT YOU WILL MAKE

· Increased Sales Efficiency: By handling administrative tasks, proposal creation, and follow-ups, the sales team can focus more on selling and client relationship-building.
· Stronger Client Experiences: Clients benefit from more organized communication, customized proposals, and seamless coordination from first contact through event day.
· Better Team Collaboration: Acting as a bridge between departments (sales, culinary, operations), this role ensures everyone is aligned on event details and timelines, reducing errors and increasing execution quality.
· Higher Event Success Rates: With hands-on coordination support, events are more likely to run smoothly, leading to happier clients, stronger reviews, and repeat business.
· Brand Representation: Every proposal and touchpoint from this role reflects the company’s professionalism, helping maintain a polished and consistent brand image.


#CONALB

WHAT YOU’LL ENJOY

· Competitive pay rate and commission structure.
· Opportunities for professional development and career advancement.
· Total Rewards Benefits Package with full medical benefits, parental leave and 401(k) match
· A dynamic, collaborative work environment with a focus on high-end, luxury events.
· A people-first environment were doing meaningful, fulfilling work is central and a rewarding team dynamic is essential.


Sound like you? Let’s chat.