Program Director

Position Summary:

Necco has an opportunity for a career as Foster Care Program Director.  This role will add the most value by using the company Scorecard to drive the profit and growth of the respective program.  Through a strong business acumen, sound leadership and effective cascading of strategic initiatives, the Program Director will increase employee productivity and program capacity. 

 

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

 

The candidate selected will be responsible for the following:

 

Drive Program Profit and Growth 

• Provides supervision, oversight and support for the program and staff 
• Responsible for the financial stability and increasing capacity of the program 
• Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services 
• Assists with the development of business and marketing plans 
• Works toward effective and efficient internal processes 
• Monitor quality and completion of all administrative and clinical paperwork 
• Provides oversight of authorizations of the program and maintains consistent contact with review entities 
• Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies 
• Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics 
• Provides oversight of timely completion of all state and/or local reports.  
• Provides oversight of all client records by working with clinical team leaders  
• Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate 
• Oversees the communication and implementation of the Necco policies and procedures 
• Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.  
• Oversee the placement and home assignment process as it applies to new staff 

 

Quality Performance and Risk Management 

• Ensures that all client contacts are completed as well as related paperwork within the allotted time frames 
• Attends and actively participates in mandatory meetings as scheduled 
• Ensures client rights as is relevant to job duties 
• Ensures all staff under direct/indirect supervision has received orientation and job-related training 
• Ensures staff training opportunities for continuous development 
• Works with state level leadership and/or performance team regarding the record review process 
• Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards 
• Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect 
• Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures 
• Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures 
• Reports any critical incidents, allegations, and/or concerns to state director or designee and team 

 

Leadership and Staff Development 

• Completes individual performance scorecards and provides clear expectations to those he or she supervises 
• Assignment of mentors to those he or she supervises 
• Implement, live by, and hold others accountable to Necco Corporate Culture 
• Empowers supervisees to fail forward  
• Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs. 
• Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained  

 

Corporate Citizen

• Practice Ruthless Pragmatism
• Engage in peer-to-peer feedback
• Know and Live the Necco Corporate Culture Principles
• Embody the 3 essential virtues of Humble, Hungry and Smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure