Project Manager, National Accounts

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer 

• Competitive salary and bonus plan

• Paid vacation/holidays/sicktime - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out:  A Day in a Life at Johnson Controls

What you will do

The Project Manager, working under the direction of the Program Manager, provides oversight and responsibility for management of the portfolio of projects executed and managed by Johnson Controls for one or more companies in the Bay area. You will be responsible for providing regular project communications, both internally and externally to the appropriate stakeholders so that assigned projects are delivered on time and within budget. The Project Manager provides a single point of contact to clients for resolution of project and operational issues as assigned by the program manager, and performs periodic project and program reviews, making recommendations for improvement and marshalling the implementation of those recommendations. Actively participates in sequencing projects, adjusting timelines, and modifying scope documents to achieve objectives. This position is fulltime, onsite at client location in Sunnyvale, CA.

How you will do it

• Understanding the client objectives and alignment of operational support activities to meet those objectives. Establishment of standards, policies and processes.  Ensuring proper resource alignment with all individual Projects.

• Facilitates communication with the client and Johnson Controls internal stakeholders.  Regularly engages the client to maintain current pulse on client perceptions, needs, challenges and potential business opportunities. 

• Takes ownership for maintaining high levels of customer satisfaction.  Advocates for the client while maintaining ability to counsel client when program improvements require client-side modifications. Strives to achieve trusted advisor status with client.

• Monitoring and providing oversight of projects. Regularly compile and communicate information related to critical activities, resources and timelines.

• Manages and oversees JCI and subcontractor resources.

• Create  project documentation, including playbooks, standards and installation guides for assigned projects. 

• Creation and ownership of project plans.

• Initiation of the program’s projects.

• Ensures that the projects have adequate support.

• Monitors project progress against plan.

• Ensures benefits are identified, measured, tracked and realized.

• Assists in identification of risks and manages same.

• Provides support, mentoring and advice to field project managers, installation managers and technicians.

• Reports on project status to the Program Manager and Division Operations Manager.

• Monitor and control project performance.

• Implement and operate a project controlled environment (JCI Playbook requirements).

• Develop and maintain a project scoreboard.

What we look for

• 3-5 years physical security experience, including regular interface with general contractors, property managers and client stakeholders. Low voltage cabling experience.  Thorough understanding of both installation and service elements of operational performance.

• Experience with Smartsheet's and PlanGrid, to be used to maintain accurate and current project timelines for publishing to client.