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Certified/Registered Medical Assistant - Matthews

OrthoCarolina
United Statespart_timeVerifiedPosted 28 Jul 2026

About the role

Responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, completing triage which includes the delivery, management and coordination of telephone live calls and Voice Mail; Tasks; Fax etc. Communicating effectively with others and assisting the physician/mid-level provider in the delivery of patient care.

 

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization.  OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit  https://www.orthocarolina.com/about-us 

We are looking for a part-time Clinical Assistant in our Matthews Office. The schedule is Tuesday. / Wed. Morning/ Friday

The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.   

Essential Functions: 

  • Updating clinical notes in electronic medical systems  

  • Completing phone triage  

  • Casting and bracing  

  • Performing routine office procedures   

  • Providing patient education  

  

 Skills and Abilities: 

  • Knowledge of EMR (Epic) 

  • Ability to triage patient telephone calls. Gather pertinent facts; be as accurate and concise as possible to assess patient health status and act as liaison between patient and provider.  

  • Ability to clearly and effectively educate patients, families and staff regarding the full scope of patient care needs related to the care of patients with orthopedic problems.  

  • Communicate effectively and clearly Respond well to questions with patients, physicians/ mid-level providers and co-workers.   

  

Qualifications: 

  • Graduate of an accredited program for medical assistants, athletic training, or nursing. Or Experience plus certification.  

  •  Certification is required 

 

For information regarding eligibility for certification please visit: