Technical Program Manager, Security

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Department

Security at Cloudflare is a diverse, focused team committed to helping secure both Cloudflare and our customers.  And the Technical Program Management team is the group that helps connect the dots between threats, risk, business needs, and innovation.  We drive the transformation of security with program and project execution to reduce risk at Cloudflare while partnering to build the best solutions for our customers.   

About the Role

We need to solve big security challenges at scale.  As a Technical Program Manager on the security team, at a high level, you will help discover, define, and drive the execution of transformational security projects  to reduce risk at Cloudflare. You will work with our team and all of our stakeholders to: 

• Build relationships across Cloudflare’s many teams and be an expert with communication  and maintaining alignment 
• Synthesize ideas and concepts into executable program and project plans and be the voice of the change
• Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs 
• Ensure decisions get made that drive programs and projects forward 
• Drive alignment on capacity and resource allocation 
• Identify stakeholders and drive alignment, including dependency identification and tracking
• Maintain the  backlog of change initiatives and support prioritization
• Generate cadenced program updates, reports, and metrics that provide executive and board level summaries 
• Lead conversations with key internal and external stakeholders to make tough decisions, define and prioritize requirements, and estimate work efforts
• Manage change to scope, timeline, key results/outcomes and budget 
• Maintain a project management framework using  milestones, communication plans, decision logs, issues, risks, etc. 
• Facilitate vendor procurement processes
• Close out projects with readouts on objectives met, sponsor and stakeholder alignment on success, and lessons learned
• Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Examples of desirable skills, knowledge and experience

• 3 - 5 years of experience in technical program/project management, ideally with a focus on security
• Impeccable change management and communication skills 
• A knack for ensuring team(s) and stakeholders are always executing toward the outcome
• PMP PMI certification preferred but not required
• Comfortable managing tight deadlines, changing priorities, and ambiguity
• Exceptional communication, presentation, organizational, and analytical skills
• Experience building out programs globally and from the ground up
• Highly experienced at cross functional dependency identification and coordination
• Ability to effectively prioritize and advance a multiple projects simultaneously
• Ability to speak with ease to both engineers and executives
• Foresight to understand and plan around the technical dependencies and impacts to other teams and projects 
• Principled decision making based off of deep understanding of where the business is heading
• Ability to influence and motivate people across a broad variety of job functions
• Experience in or desire to work with multiple time zones and with multiple cross functional teams including travel as needed

Compensation

Compensati