Casework Manager (HUMAN SERVICES CASEWORK MANAGER)

Agency :  Department of Human Services 
Opening Date: 7/18/24

Closing Date/Time: 07/30/2024 
Salary:   Anticipated Salary $6,339-$9,178 per month ($76,068-$110,136 per year)  
Job Type:   Salaried 
County:   Peoria  
Number of Vacancies:   1  
Plan/BU: RC062   

 

 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  37966

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented manager to supervise staff in the Peoria Family and Community Resource Center.  The position supervises and administers the activities of professional and technical staff providing the full range of social and welfare casework services to applicants or recipients of public assistance.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

1. Serves as a Casework Manager for the Division of Family and Community Services (FCS).  
2. Serves as a working supervisor.
3. Serves as a Training Supervisor.
4. Reviews and evaluates reports of casework activities.
5. Establishes and maintains effective public relations with employers and community partners in the local area served.
6. Implements and interprets new initiatives related to welfare policy.
7. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with courses in social science or business.
2. Requires two (2) years professional supervisory experience in a public welfare agency, or t​hree (3) years professional experience in welfare, teaching, public health, or other public services, or completion of an agency-sponsored management internship program.

Preferred Qualifications

1. Three (3) years of professional experience utilizing policies, procedures and goals of public assistance programs and welfare reform. 
2. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off. 
3. Three (3) years of professional experience utilizing social casework methods, techniques, and principles, including reviewing, and evaluating casework activities. 
4. Three (3) years