Operations Analyst Senior

Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

FIS Securities Lending Processing Platform and FIS Agency Lending Disclosure Processor have a market leading position in delivering technology and services to the Securities Finance & Collateral industry.

The components of FIS’ solution suite are designed to support the entire and value chain and processes of the Securities Finance and Collateral market. The global business has 200+ clients, both sell side and buy side institutions including Banks, Agent Lenders, Broker/Dealers and Asset Managers.

What you will be doing

Develops and drives the product strategy and go to market of FIS’ Loanet Product Owner which includes core Loanet (Full Service and Select Services) and Agency Lending Disclosure (ALDOP)) to best position FIS Securities Finance for growth.

• Identify market trends for Securities Finance in North America, risks and growth areas and positions that will benefit the Loanet solution suite.    

• Analyze market requirements and derive relevant requirements. (business requirements, regulatory requirements, and technical requirements) 

• Create and maintain a product roadmap and prioritize development initiatives.

• Drive the product developments in collaboration with the head of development, supervise execution of development initiatives.

• Develop business cases for key development initiatives, champion initiatives that have strong ROI and assess risks appropriately.

• Support client’s day to day requests and inquiries by working with internal teams not limited to Client Services and Professional services.

• Support sales organization and process with specific market/domain expertise and product knowledge.

• Provide guidance on messaging and product positioning (per segment)

• Provide guidance for commercial offerings (maintain price books)

• Provide trainings on value proposition, positioning, differentiators, and pricing of solution components for sales force. (pre-sales, sales)

• Engage and interact with clients.

• Coordinates and facilitates pilot activities acting as primary contact with client, securing pilot agreement and monitoring progress. Determines success criteria and recommends “go / no go” decision.

• Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process).

• Practices open and honest communications with clients during feedback sessions, focus groups, user groups and requirements gathering sessions.

• Provides presentations to clients during business reviews, prospect briefings and internal group meetings.

• Presents FIS Loanet vision and strategy together with product information and industry thought leadership to external audiences.

What you bring

• At least 8 years of experience in product management, design and/or development of software products and services for the Capital Markets domain with strong track record of progressive experience and responsibility.

• Specific experience in the Securities Finance domain /Securities Lending & Borrowing and Collateral Management, Usage of FIS products specifically Loanet Core products.

• Bachelor’s degree required, MBA a plus.

• Acumen in business, technology, and analytical capabilities

• Experience with product management principles and methodologies; experience in software development lifecycle, release management and change management.

• Familiarity and experience with regulatory requirements of Securities Finance and Collateral industry.

• Structured thinker who can quickly organize and execute action plans.

• Desire to continually learn and improve approaches and methodologies.

• Strong written & verbal communication skills and the ability to work effectively across a variety of levels within the organization.

• Ability to work under pressure in fast-paced and challenging environment.

• Positive team-oriented attitude.

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance.

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.