Senior Digital Mailroom Project Manager

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

Gainwell is a leading provider of digital solutions for the healthcare industry. We help our clients improve their operational efficiency, quality of care and customer satisfaction. We leverage cutting-edge technologies, such as digital mailroom, optical character recognition and business intelligence, to deliver innovative and cost-effective services. At Gainwell, you will join a diverse and talented team that is passionate about making a difference in the lives of millions of people.

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Your role in our mission

• Responsible for defining scope and objectives, implementing, and managing a set of diverse digital mailroom operations.
• Responsible on ducting project meetings, overseeing vendor activities and the offsite mail processing operations.
• Ensure adherence to quality standards, Service Level Agreements, and contractual obligations.
• Responsible for reviewing project deliverables and providing technical and analytical guidance to the project team.
• Coordinate and implement client requests and service improvements, working closely with other cross functional teams, such as IT and Client Engagement.
• Develop detailed work plans, schedules, milestones, and status reports to present to upper management, using business intelligence platforms and tools.

 

What we're looking for

• 5+ years of experience, with a focus on technology and vendor management.
• Proven track record of managing complex and large-scale projects, delivering high-quality and cost-effective services, and collaborating with internal and external stakeholders.
• Experience in managing outsourced or offshore operations and vendor relationships.
• Proficiency in digital mailroom and optical character recognition tools and processes.
• Proficiency in business intelligence platforms and tools, such as SQL and Tableau.
• Strong technical, analytical and customer service skills with the ability to manage a remote workforce.

 

What you should expect in this role

• Fully remote opportunity that allows you to work from anywhere within the United States.
• You will be part of a dynamic and supportive team that values your input and feedback.
• You will have the opportunity to grow your career and make an impact in a company that is at the forefront of digital transformation in the healthcare industry.

 

Note

• Video cameras must be used during all interviews, as well as during the initial week of orientation.

 

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The pay range for this position is $79,000.00 - $112,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for a