Sr/Staff Content Designer, Advanced Trading

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team:

We are looking for Content Designers to join us on our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone. The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer. This is an outstanding opportunity to join an award-winning growing team.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

About the role:

We're looking for an experienced Content Designer to jump into our Advanced Trading team with a mission to give the best, most trustworthy, and accessible financial advice to customers.

This role is ideal for someone who wants to affect people's access to advanced trading tools and help them reach their financial goals in a very tangible way. You'll be joining a team dedicated to launching a zero-to-one product vertical in a complex product space. This is a place where you could have a huge impact by introducing a new, paradigm-shifting offering for our company.

This team in particular has a strong focus on simplifying formerly opaque experiences, translating the nuances of trading, and imbuing a human touch into every touchpoint.

What you’ll do day-to-day:

• Partner with design, product, and research to build delightful user experiences from the ground up and shape the product roadmap
• Work with a cross-functional team to build a zero-to-one product
• Engage throughout the product development process to improve the overall experience and ensure consistency
• Create and advocate for approachable language that best communicates our mission and products externally
• Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood
• Balance customer experience and business impact with speed and quality
• Incorporate user research into content decisions for product experiences
• Ensure high-quality content for our products in terms of simplicity, education, usability, and delightfulness
• Share your work with other Content Designers and share informed opinions during weekly crits

About you:

• Demonstrated experience in UX writing or content design experience
• Eagerness to shape product direction and vision from ideation to post-launch
• Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
• Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
• Experience collaborating with designers, product managers, engineers, and user experience researchers
• Familiarity working with compliance and legal teams during the content development and approval process
• A portfolio or selection of writing samples and past work to share

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the chart below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

US Zone 1: Menlo Park, CA; New York, NY; Seattle, WA;