Inside Sales - Worcester, MA

NorthEast Electrical is seeking a Full-time, Inside Sales Representative to join our team in Worcester, MA!

 

Hours: Monday-Friday 8AM to 5PM

 

There’s a Place for You at NorthEast Electrical  

A career at NorthEast Electrical is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. NorthEast Electrical offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. 

Being “Powered by Difference” means we respect and value diverse perspectives. Within NorthEast Electrical we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.  

As a member of the Worcester Branch team, you will be responsible for providing excellent customer service through all traditional avenues of selling as well as our Digital Tools.

 

What a day in this role looks like:

- Grow sales and gross margin; take orders over the phone, in person and via our Digital Tools.

- Enter stock, special, direct and back orders as required.

-Provide customers with information and demonstration of our online solution for fast and easy ordering through our website.

- Responsible to participate in on-going training for Digital Tools.

-Utilize resources inside and outside the company to assist in closing sales and providing service.

-Participate in processes and programs aimed at promoting our digital tools to enhance the customers buying experience.

-Perform outreach calls to new and existing customers to drive business and increase market share.

-Back up and provide assistance to the counter.
 

What we are looking for you to bring to us:

• High School Diploma required.

• 2 Year College or Vocational School preferred with emphasis on electrical and construction industry and/or equivalent knowledge through job related experience and training.

• Excellent customer service skills

• Strong computer skills with emphasis on Excel and Website navigation

• Reliability

 What We Offer You 

We offer great family-friendly benefits to full-time associates: 

• Healthcare plans 

• Dental & vision 

• Paid time off  

• Paid parental leave  
• Professional and personal development programs 
• Associate Discounts
• Tuition Reimbursement

• Opportunity to become a shareholder 

• Employer-paid short- and long-term disability 

• Employer-paid life insurance for spouse and dependents 

• Robust wellness program 

• Gym reimbursement 

• Employee Assistance Program (EAP)