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Part-Time Style Guide

INDOCHINO
United Statesfull_timeVerifiedPosted 10 Apr 2025

About the role

Compensation range: $18.00 to $18.50

The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom’s overall sales goals. As a brand ambassador, the Style Guide ensures each customer feels valued and supported, providing personalized service and expert advice on products, fit, and styling.      RESPONSIBILITIES:   Sales Excellence   
  • Drive individual sales performance by meeting or exceeding daily and weekly sales targets. 
  • Provide expert advice on product fit, styling, and customization options to ensure customer satisfaction. 
  • Manage customer appointments and walk-in consultations, delivering personalized and professional service. 
  • Support showroom sales goals by contributing to team performance metrics, including conversion rates and average order value (AOV). 
  • Build long-term customer relationships by maintaining detailed client profiles and conducting regular follow-ups. 
  Customer Experience   
  • Deliver a seamless and memorable shopping experience by upholding the company’s customer service standards. 
  • Assist customers in selecting and customizing garments to meet their specific needs and preferences. 
  • Handle customer inquiries and resolve concerns with professionalism and a solution-oriented approach. 
  • Provide in-the-moment support to ensure each customer’s needs are met promptly and effectively. 
  • Educate customers about the brand, product offerings, and tailoring processes to enhance their understanding and engagement. 
Fittings and Alterations 
  • Conduct accurate fittings and pinning sessions to ensure garments meet customer expectations for fit and comfort. 
  • Manage and complete customer appointments efficiently, ensuring all alterations and fittings are performed in a timely manner. 
  • Collaborate with tailors to communicate customer requirements effectively. 
  • Educate customers on the fitting process and set clear expectations for alterations and delivery timelines. 
  • Maintain a high level of attention to detail during fittings to uphold the brand’s quality standards. 
  Operational Support   
  • Ensure the showroom is clean, organized, and visually appealing, adhering to merchandising and display standards. 
  • Assist with inventory management, including receiving, organizing, and restocking merchandise as needed. 
  • Maintain accurate records of sales, alterations, and customer interactions. 
  • Collaborate with team members to ensure smooth showroom operations and an exceptional customer journey. 
  Team Collaboration   
  • Work closely with fellow Style Guides, Showroom Manager, and Team Leads to achieve showroom goals. 
  • Participate in training sessions and team meetings to stay informed about new products, promotions, and company updates. 
  • Share feedback and ideas with the team to improve showroom performance and customer satisfaction. <

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Company

INDOCHINO

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