Sales Operations Specialist

Description

Founded in 2011, Ledge Lounger Inc. (“Ledge”) is a pioneering luxury pool and patio furniture company that has set new standards in outdoor living. At Ledge, our Katy, TX headquarters serves as the hub for meaningful face-to-face connections among colleagues, igniting creativity and driving success. With a strong commitment to innovation, quality, and elegant design, Ledge has quickly risen to prominence in the industry. Experience the satisfaction of working with top-tier outdoor furnishings and accessories at Ledge. Our core values – Loyalty, Ethics, Drive, Grace, and Evolve – underpin every aspect of our business, and we're dedicated to fostering a positive and collaborative work environment where these values thrive.

Craft your career with an American original brand. Over the years, Ledge has earned numerous accolades, including multiple appearances on the Inc. 5000 list for fastest growing companies and the prestigious Global Award from Good Design for 2 of our products: The Autograph Chaise and Hoopstr.  As we continue to evolve and inspire outdoor spaces worldwide, our passion for quality, creativity, and customer satisfaction remains at the forefront of our journey.

Job Overview:

The Sales Operations Specialist plays a vital role in supporting the sales team by managing administrative tasks, coordinating trade show logistics, handling sales reporting, and ensuring smooth operations across various sales functions. This position is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about supporting sales growth through organization and efficiency. The Sales Operations Specialist will work closely with sales leadership, marketing, and other cross-functional teams to enhance productivity and streamline processes. At Ledge, your career isn’t just a job – it’s a journey of continuous elevation and achievement. 

Key Responsibilities:

1. Trade Show & Event Coordination: Organize and manage trade show logistics, including      booth setup, materials, travel arrangements, and post-show reporting.      Ensure all sales materials and displays are prepared and delivered on      time.
2. Sales Reporting & Data Management: Maintain and generate accurate sales reports,      tracking key performance metrics to support strategic decision-making.      Work within CRM and ERP systems to ensure data accuracy.
3. Marketing & Media Kit Management: Assist in the creation, distribution, and      maintenance of marketing media kits and promotional materials for sales      initiatives.
4. Mailings & Sales Collateral Distribution: Coordinate mail-outs and shipments for marketing      campaigns, sales packages, and promotional materials.
5. Purchase Order (PO) Processing: Manage the creation and tracking of purchase      orders related to sales activities, trade shows, and marketing      initiatives.
6. Re-Seller Compliance & Insurance Management: Ensure all re-seller partners maintain      up-to-date insurance documents and compliance records. Serve as the point      of contact for document collection and renewals.
7. Administrative & Operational Support: Provide general administrative support to the      sales team, assisting with scheduling, meeting coordination, and      documentation needs.
8. Process Improvement & Efficiency: Identify opportunities to streamline sales      operations processes, improving workflows and overall efficiency.

Requirements

· 2+ years of experience in sales support, operations, or administrative roles.

· Strong organizational skills with the ability to manage multiple projects simultaneously.

· Experience coordinating trade shows or corporate events is a plus.

· Proficiency in CRM and ERP systems (NetSuite preferred) and Microsoft Office Suite.

· Excellent communication skills and ability to work cross-functionally.

· Detail-oriented with strong problem-solving skills.

· Ability to work independently and proactively in a fast-paced environment.

At Ledge, we value diversity and inclusion and are committed to providing equal employment opportunities to all individuals. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic team in a positive and supportive work environment.