Lead Director - Engineering

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

POSITION SUMMARY

CVS Health Digital is looking for a dynamic and driven Engineering Delivery Leader to work with cross-functional engineering teams tasked with creating best in class experiences focused on identifying, prioritizing, and shaping complex enterprise initiatives in partnership with business stakeholders. In this role, you will be working across multiple engineering teams accountable for building and executing the Retail Modernization technology strategy for the multiple Digital and Retail value streams. This leader will join forces with business and other value streams leaders to plan, build, execute and deliver a multi-year roadmap for transformations and modernization which drives our business and technology strategy forward.

You should have the ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering program management skills. A successful candidate will be a highly motivated, collaborative individual; motivated to achieve results in a fast-paced environment.

Responsibilities:

• Responsible for leading multi-year transformation and modernization roadmaps to support Retail and Digital Value streams
• Responsible for driving the entire lifecycle of the program
• Responsible for identifying and managing risks, engaging teams to drive towards resolution
• Identifying and managing cross-workstream technical dependencies
• End-to-End Program Plan and timely tracking and reporting
• Manages program level status reporting and communication to stakeholders
• Define, measure and track metrics for respective value streams in collaboration with respective leaders
• Drive and establish best practices for technical delivery
• Building and cultivating strong relationships with Business, Product and Technology partners and vendors to support the delivery roadmap

REQUIRED QUALIFICATIONS

• 10+ years working as a Technology Program Delivery leader or software engineering role leading the full cycle of large software engineering programs, managing stakeholders, Risk Mitigation, Issue Resolution, developing KPIs and Status Reporting to senior leaders
• 8+ years of experience practicing Agile Scrum
• 4+ years leading teams of 4+ team members in a matrix organization
• 4+ years partnering with architecture, product and PMO teams to influence product development assisting or improving products
• 2+ years in a leadership role, coordinating across software cross-functional teams

PREFFERED QUALIFICATIONS

• Experience working with distributed teams, working across multiple time zones and geographies
• Ability to determine strategy along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term
• Experience with Scrum/Agile development methodologies
• Individually motivated to be able to see the big picture and prioritize their work to make the largest impact on the business and customers vision and requirements
• Influence and persuade - able to present sound and well-reasoned arguments to convince others. Adapt to the situation and can draw from a range of strategies to persuade people in a way that results in agreement or behavior change
• Strong understanding of delivery practices
• Performance / people management experience
• Experience leading large program with responsibility of end to end planning
• Strong facilitation and presentation skills
• Experience working with technology vendors
• The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment

EDUCATION

Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal mess